Operations & Visual Manager - Oakridge Centre

WHY JOIN ALO?Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.OVERVIEWThe Operations and Visual Manager is a critical member of the store leadership team accountable for bringing ALO’s operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.Operations & Visual LeaderOversee and support execution of key operational and visual processes Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gapsChampion strong visual standards for the salesfloor by leveraging business performance dataSupport sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveriesSupports a safe work environment and efficient operation Business LeaderRepresent the business in meetings and on conference calls, in partnership with General ManagerReview, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)Future planning workflow business needs to protect optimal performance People LeaderEnsure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we doLeads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual teamEstablish internal & external pipeline through succession planning and recruitment strategyWrites an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager Flow Experience LeaderOversees the execution of Flow experience deliverables while protecting operational efficiencyCollaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’sDemonstrate an ability to navigate the organization with a balance of business need and brand culture Operations & Visual Manager Qualifications3-5 years of retail or related industry leadership experience Working knowledge of MS Office (Word, Excel and Outlook) Extraordinary interpersonal and communication skills, both verbal and writtenAgile with the ability to handle multiple tasks in a changing environmentAligns with and embodies ALO’s Guiding PrinciplesIndependent work ethic, time management skills, and personal accountability Requires constant movement in and around all areas of storeAbility to lift, push, carry or otherwise move up to 50 poundsAbility to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladderAbility to stand and move for an entire shift Operations & Visual Manager ScheduleTo build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.JUST SOME OF THE PERKS Generous ALO employee discount and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructorsCompetitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)401K with company matching (Full-Time Employees)Monthly Store IncentivesClothing AllowanceFree yoga classes at any of our Sanctuaries (select cities)The Company’s Assistant Store Manager base pay ranges from $74,000 - $90,000 CAD/ year. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.For CA residents, Job Applicant Privacy Policy HERE.