Associate Director, Supply Chain Business Process Management

Location: London, UKReports to: VP, Global Manufacturing Technology & SupplyJob SummaryThe Associate Director, Supply Chain Business Process Management (BPM) is responsible for evaluating, designing, and optimizing end-to-end supply chain processes to align with Orchard's strategic goals. The role focuses on process improvement, digital transformation, and cross-functional collaboration, ensuring seamless integration of ERP and patient orchestration platforms within a GxP-regulated environment. Key ResponsibilitiesBusiness Process OptimizationAnalyze, design, and improve SCM business processes across logistics, distribution, manufacturing, and warehousing. Lead process improvement projects, ensuring alignment with operational goals. Define workflows, document processes, and establish KPIs. Oversee change management, training, and post-implementation reviews.

Provide leadership and problem solving expertise to effectively work with and influence teams of the functional representatives. Digital Transformation & ERP ImplementationTranslate business needs into ERP and patient orchestration platform requirements. Lead system selection, vendor management, and project execution. Align digital initiatives with IT and business strategy. Ensure cross-functional system integration with quality, commercial, clinical, and medical functions. Manage risk, milestones, stakeholder communication, and project governance. Operational Excellence & SCM ManagementLead S&OP cycles and KPI reporting for executive leadership. Apply Lean Six Sigma to enhance SCM efficiency. Establish SCM risk management processes and reviews. RequirementsQualifications:

10+ years in business process management, ERP implementation, and digital systems within biotech/life sciences. Deep knowledge of SCM ERP modules (procurement, logistics, manufacturing, warehousing). Experience with patient orchestration platforms for Cell and Gene Therapy. Proficient in business process mapping, Lean Six Sigma, and GxP compliance. Familiar with IT and quality change control processes. Skills & CompetenciesCertified Business Analysis Professional (CBAP) or equivalent preferred. Strong leadership, problem-solving, and project management skills. Excellent communication, organizational, and stakeholder management abilities. Self-motivated, detail-oriented, and able to work independently in dynamic environments. EducationBachelor's degree in Computer Science, Life Sciences, or Business-related field.