Outbound Call Center Representative (Short-Term Contract)

Location: Niagara Region or Greater Toronto Area (Hybrid: Remote + In-Person Training)Rate: $22–$25/hourContract: Short-term with potential for extensionCompany DescriptionSince 2018, ADOREYES has been transforming professional beauty through Canadian biotech innovation by combining proprietary cosmetic ingredient development, award-winning formulations, and cutting-edge beauty technology. With advancements such as grape-derived exosomes from Niagara wineries and AI-driven skincare diagnostics, the company harnesses science, sustainability, and performance. Collaborating with doctors, R&D centers, and advanced laboratories, ADOREYES creates intelligent, medical-grade cosmetics for beauty professionals. These transformative innovations set new benchmarks in results-driven beauty solutions.Role DescriptionWe are looking for an Outbound Call Center Representative to support our growing sales team. The ideal candidate is experienced, confident on the phone, and excited to engage with clients in the beauty and aesthetics industry. This role is perfect for someone who is self-driven and who enjoys helping customers and working in a dynamic, growth-focused environment.This is a short-term contract (with the possibility of extension) and requires availability for occasional in-person meetups or training sessions in the Niagara Region or Greater Toronto Area.ResponsibilitiesMake high-volume outbound calls to clients and qualified leadsPresent and explain product features, benefits, and pricing with clarityMaintain accurate activity logs and CRM updatesAssist in nurturing customer relationships and supporting the sales pipelineDeliver superior customer experiences aligned with ADOREYES valuesCollaborate with the sales and support teams to drive engagementProvide feedback and insights gathered from customer conversationsQualifications1+ year experience in outbound call center or telesales rolesExceptional verbal communication skills in English (French is a strong asset)Experience with popular CRMs such as Freshworks, HubSpot, SalesforceExceptional verbal communication and active listening skillsComfortable making 50–100 outbound calls per dayAbility to explain technical product info in a clear, friendly wayOrganized, adaptable, and self-motivatedBonus: Experience in the beauty, skin care, or cosmeceutical industryMust be located within Niagara Region or GTA and able to attend occasional in-person meetingsWhy Join ADOREYES?Work with a fast-growing, innovative beauty brandOpportunity for contract extension or future rolesSupportive and fun work environmentBe part of a mission-driven team dedicated to excellence in customer careIf you qualify for this position and believe you would be a good fit, please submit your resume. We wish to thank all applicants for their interest. Please note that only candidates selected for an interview will be contacted.