Outbound Marketing Manager (Student)

Outbound Marketing Manager (Part-Time, Student Position)📍 Hybrid | Tel Aviv (Remote + On-site Wednesdays) 🕒 Evening shifts aligned with U.S. markets (17:00–02:00), 2–4 shifts/weekAbout ZoomREIZoomREI is a leading fast growing real estate investment company specializing in the U.S. residential market. Operating across more than six U.S. markets, we manage the full investment cycle, acquisitions, renovations, marketing, sales, and finance, from our headquarters in Israel, supported by dedicated field teams in the United States.Our data-driven approach, combined with advanced marketing capabilities and a robust operational infrastructure, enables us to consistently identify high-value opportunities and deliver strong, scalable results.Why You’ll Love Working With Us✨ Make an Impact – Influence real operational outcomes and shape core processes. 📈 Career Development – Grow your capabilities in a rapidly expanding, high-performance environment. 🤝 Collaborative Culture – Work with talented, supportive professionals committed to excellence.About The RoleWe are seeking a highly motivated Outbound Marketing Manager to oversee the daily operations of our remote outbound call center, comprising approximately 35 agents. This role is responsible for ensuring operational excellence, optimizing performance, and supporting the company’s growth objectives through effective lead management and team leadership.Key ResponsibilitiesOversee day-to-day call center operations to ensure productivity, quality, and service standards.Execute resource planning across staffing, scheduling, and technology to meet performance goals.Monitor and analyze core performance metrics, including conversion rates, sales KPIs, and service quality indicators, identifying opportunities for improvement.Manage budgeting and expense tracking to ensure efficient allocation of resources.Recruit, train, and develop call center agents, fostering a culture of high performance and accountability.Conduct team meetings, deliver ongoing coaching, and support escalation management.Establish clear performance expectations, regularly review KPIs, and implement action plans as needed.Prepare insights, reports, and strategic recommendations for management.The Right Person:Active student.Excellent command of English (written and verbal).Strong interpersonal, communication, and leadership capabilities. Previous managerial experience is an AdvantageDemonstrated ability to manage complex situations with professionalism and sound judgment.Familiarity with call centers, performance evaluation, sales metrics, or KPI-driven environments - advantage.Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously.Technologically proficient and quick to adopt new systems.Positive, patient, and team-oriented mindset.