Outlet Manager

ResponsibilitiesLive & Build the ZAP Culture, that is sharply focused on consistently delivering exceptional experience to client, internal and external.Build and grow high performing teams – acquire, develop, engage & retain extraordinary talent. Set clear performance expectations and create culture of empowerment and accountability to achieve resultCascade and coach Sales and Hospitality training to the team, ensuring a consistent knowledge of ZAP product and procedure. Deliver and coach real life training in day to day operationBuild capability – analyze the business and create/communicate clear action plan that optimize result and ensure effective execution of all operational activitiesDeliver business results through Key Performance Indicator and take fast, focused action to grow productivity and performanceMaximize team member scheduling to improve constantly employee productivity. Monitoring carefully the payroll cost for the outletDirect a consistent focus on client loyalty and creating emotionally engaging client experience, spend the major part of their time in outlet with the team member and client, they coach and mentor teams by reinforcing superior Selling Skills and they bring the brand to life everydayRequirementsAge maximum 35 years oldMinimum Bachelor or Diploma degree in Hospitality, Business Administration or equivalentStrong background experience as a Leader Aesthetic/Beauty Clinic with minimum 2 years.Proven track record as a leaderFamiliar with Microsoft Office and Google SuitesWilling to be trained in Jakarta