Parking & Storage Support Engineer

AccountabilitiesJob Description:⮚ The job holder is responsible for providing daily support to Airlines or MROs regardingParking & Storage/Return to Service inquiries;⮚ The job holder is responsible for facilitating transnational collaboration, coordinate andfollow up on customer inquiries;⮚ The job holder is responsible for the answer of Junior-level technical issue of Parking &Storage/Return to Service;⮚ The job holder is responsible for the P&S/RTS front desk performance and to drivecontinuous improvement related to Customer Front Desk process, tools, governance toensure the best queries answer is provided to our customers.Dimensions⮚ Part of 24/7 Front Desk organisations⮚ Customers are potentially all Airbus customers worldwide⮚ 2500 queries per year related to P&S and RTS⮚ Management of subcontractor quality⮚ All Airbus Platforms⮚ Main stakeholders: 1S, 1x, QBOI, SB, SR, SIMYx, SIMCx, SID, 1IAZE & 1IAZUMain activities⮚ Dispatch to the right department, Answer to the internal & External daily P&S queries, tomeet the Customer satisfaction, Quality and On -time delivery performances.⮚ Assess the specific status of an aircraft in case of deviations to the maintenanceprocedure and define recovery actions to return the aircraft to airworthy conditions.⮚ Identify risk of unsafe or unsecure conditions related to Parking & Storage conditions.⮚ Escalate any blocked query/risk to the organization to ensure a timely response to thecustomer⮚ Preparation of the COF associated to the RDAF/FCD studies.⮚ Represent Airbus in front of Airworthiness Authorities, Customers (airlines and lessors) orIndustry stakeholders in the field of expertise.⮚ Manage the quality check to ensure the answer is provided on time and on quality;⮚ Improve customer satisfaction.Experience & Skills⮚ Bachelor degree or above in Aeronautics, Aerospace Engineering;⮚ the part 121/145 regulations and environment, Aircraft maintenance and airlinesoperations. in the field of Maintenance and Engineering is a plus.⮚ 3-5 years’ experience in configuration management (structure or system) & engineeringdomain on airbus aircraft;⮚ Knowledge of aeronautical/mechanical/avionics/structure engineering;⮚ Knowledge about Airbus documentation (SRM/ASR, AMM/MP, IPC/AIPC, PMS, AWL,MRBR, ALS/ALI etc…);⮚ Proficiency in spoken and written English and Chinese;⮚ Able to work in a multicultural and international environment.This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.CompanyAirbus (Beijing) Engineering Centre Company LimitedEmployment TypeFixed termExperience LevelProfessionalJob FamilyCustomer Eng.&Technical Support&ServicesBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.