Part Time Store Advisor

In shortThis is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) team and commence the journey to bring On’s flagship store in the heart of Tokyo alive! On will rely on you to deliver exceptional customer service to each and every customer while embodying On’s core values and passion for movement. Our Flagship Store is the hallmark of the On brand and we are always finding unique ways to deliver a premium product and innovative customer experience with cutting-edge technology.Your missionContinuously embody and communicate On's values and brand philosophy to internal and external customersProvide exceptional customer service including greeting customers as they walk in, responding to customer inquiries and creating solutions for customers by listening to their needs and improving engagement with our productMaintain in-depth knowledge of product technical information and follow On’s global activities and projects (e.g. sustainability efforts, Athlete stories)Contribute feedback to store leadership to continuously improve store processes and customer service levelHelp maintaining the visual standards in the store to deliver a premium experience to our customersAssist with inventory management, placing new product orders and fill-in ordersOther duties as neededYour storyA background in the Running, Fashion or Sports Industry is advantageousStrong communication and interpersonal skills, fluent in JapaneseAbility to take initiative, learn quickly, and work both independently and as part of a teamExcellent customer service and relationship building skills, with a genuine desire to help people reach their personal goalsEye for maintaining outstanding store condition and visual merchandising standardsAbility to multi-task, while being attentive to customers and remaining flexible to the needs of the businessAbility to read, write and speak English or other languages fluently is a strong plus but not a core requirementWhat We OfferOn is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.