Patient Care Coordinator - Vaughan

About the job: Join our team as a Patient Care Coordinator!Are you passionate about helping clients? Do you thrive in a dynamic, supportive environment where your contributions matter? If this sounds like you, MD Direct is the place for you. Who we are: Founded in 2008, MDDirect is leading the way for personalized, proactive and preventative health care. Our health care on Demand program is our unique approach to patient care and is designed to pick up where other executive health clinics leave off.

Our key value is providing warm, caring and compassionate service to all of our clients at every point of contact. What you’ll do:

Maintains patient confidentiality at all timesDemonstrates a strong commitment to customer service at every patient encounterUpholds the Centre’s code of conduct, treating all patients, staff, and providers with courtesy and respectDemonstrates ability to diffuse confrontations with patients and othersDemonstrates the ability to work with other staff membersAdheres to all facility safety regulations and maintains a safe working environmentAccepts responsibility for own work and asks for help when unsure of proper course of actionEnsures the proper use of office resourcesDemonstrates ability to handle multiple tasks, set priorities, and meet deadlinesArrange for and expedite referrals to outside providers, including out-of-country providersManage patients’ expectations regarding access to medical services in OntarioLiaise with physicians to support timely and appropriate referralsSchedule in-office appointments and annual physicals [CPX] when requiredSpeak with telephone callers to acquire contact information for those who desire information about clinic offeringsAssist with preparing charts for insurance requests and transfers of records when required What you’ll need:

Minimum 4 years Medical Office experience Knowledge of Medical terminology is an asset Ability to multi task and effectively manage the tasks assignedExcellent written, verbal and electronic communication skills Attention to detailKnowledge of computer essentials (Word, Excel, Outlook)Previous experience with PSS (EMR) and OCEAN MD is an asset Ability to effectively manage assigned duties by the Director of Client success as well as exercising mature and sound judgementWhy work for MDDirect:

Monthly TTC or equivalent transit pass provided BenefitsEngaging team work environment Year end Bonus Team outings Monday-Friday work weekSTAT Holidays Paid VacationThis is a full-time position primarily scheduled between Monday-Friday 8: 00am-5: 00pm. The position is on site and in person. Ready to apply? We would love to hear from you! Powered by JazzHRq4S7fbBoku