Patient Coordinator

Big things are happening, and we want you on board.With brand-new clinic space secured, a second location underway, and four additional providers joining our team, The Skin Lab is expanding to meet growing demand. To support this growth, we’re looking for two to three exceptional administration professionals, from experienced Practice Managers to highly organised and ambitious administrators, to join our thriving, fast-paced clinic.Our long-standing team is the heart of The Skin Lab. As we grow, we remain committed to finding the right people — those who value meaningful work, a supportive culture, and opportunities to build a rewarding long-term career.Why Join Us?We’re growing, and there’s room for you to grow too!With more providers, new clinic space, and a purpose-built training centre underway, now is the perfect time to join. Whether you’re a seasoned Practice Manager ready to support our executive team or a capable junior administrator eager to build your skills, this is your chance to thrive in a high-performing, patient-focused environment.Real career opportunitiesWe don’t just offer jobs. We offer pathways. With internal mentoring, leadership development, and clear progression opportunities, you’ll be supported to grow into the role that inspires you most.Supportive cultureJoin a warm, collaborative team where high standards are matched with genuine support. You’ll be surrounded by experienced colleagues who bring out your best.We value people — their feedback, their ambitions, and their futureWe invest in training, development, and team wellbeing because we believe great clinics are built by great teams. We’re looking for people who are excited to build something meaningful and lasting with us.Premium clinical settingWork alongside expert dermatologists and passionate skin therapists in a clinic known for excellence, innovation, and life-changing results.Exclusive staff perksEnjoy generous discounts on dermatology and cosmetic treatments, access regular team rewards, and be part of a business that genuinely values its people.What You’ll DoBe the welcoming face and voice of our clinicManage bookings, referrals, and patient enquiries with professionalism and careProcess Medicare and health fund claims accurately and efficientlyCoordinate patient care and ensure seamless front desk operationsSupport our providers and admin leaders in delivering exceptional serviceYou’ll Thrive in This Role If You Have...3+ years of experience in administration or fast-paced, client-facing rolesExperience with Genie or other medical software (highly regarded but not essential)Outstanding attention to detail and a polished, professional presenceExcellent communication and multitasking skillsA genuine desire to learn, grow, and contribute to a values-led teamApply Now and Take the Next Step in Your CareerIf you're looking for a rewarding workplace where your experience is valued and your growth is supported, we’d love to hear from you.With multiple roles available and interviews underway, now is the perfect time to apply.Send your CV and a brief cover letter or email us directly at hr@theskinlab.com.au