Patient Help Desk Representative

Location: Onsite – Gulberg Greens, IslamabadCompany: iSolve RCMType: Full-time | Night ShiftThis is a full-time on-site role for a Patient Help Desk Representative located in Islamabad. The Patient Help Desk Representative will be responsible for addressing patient inquiries, assisting with billing and insurance issues, and providing general support to ensure patients' needs are met. The representative will also maintain patient records, and collaborate with medical staff to improve the patient experience.What we ae looking forExperience in patient support, including addressing inquiries and providing assistance with billing and insurance issuesSkills in appointment scheduling and maintaining patient recordsExcellent communication and interpersonal skills, with the ability to work collaboratively with medical staffStrong organizational and multitasking abilitiesProficiency in using healthcare information systems and basic computer applicationsCustomer service experience in a healthcare setting is a plusAbility to work on-site in IslamabadHow to Apply:If you’re ready to be part of a forward-thinking company in the healthcare industry, send your updated resume to hr@isolvercm.com with the subject line: "Patient Help Desk Representative".ONSITE - TIMINGS : 5:30PM TO 2:30AM3RD FLOOR, MARVEL ARCADE, GULBERG GREEN