Patient Pathway Administrator

About UsHealthHarmonie Ltd is a fastpaced, growing organisation that operates from the vibrant city centre of Birmingham. Established in 2003, the company has grown with the everchanging healthcare industry and developed its presence across the UK. We work in partnership with several NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer to their home.About The RolePatient Safety administrators are responsible for reviewing patient journeys and ensuring accuracy of patient information within the systems. The main task involves auditing the patient journey in the HealthHarmonie service and making necessary corrections where required.About YouPatient safety and satisfaction is at the core of everything we do, therefore our ideal candidate should embrace our core values by being compassionate, motivated, attentive and displaying a high degree of integrity and sense of excellence. Key skills required for this role are:Previous experience working in an administrative roleExcellent written and verbal communication skillsExperience in working independently and as part of a teamFriendly and confident telephone mannerAttention to detailExcellent organisational abilityExperience with Microsoft packages and company databasesQuick to learn new skills and systemsAn understanding of a Healthcare setting would be an advantage, but full training will be givenWhat We OfferLocation: Edgbaston, Birmingham (B15 3DP)Salary: £24,001 rising to £24,501 post successful probationBonus Incentive schemeOngoing Support and TrainingExcellent Career Progression - with many members of our management team having been promoted from within the companyPension SchemeNHS Employee DiscountsAnnual Salary ReviewBy joining the HealthHarmonie family you will be a part of the fundamental infrastructure needed to deliver excellent patient care across the UK. Whether this be joining us in a clinical role or an administration role your presence in HealthHarmonie is vital. All of our roles require you to have an innovative thought process, a willingness to learn new skills and the want to be in charge of your own career by taking ownership of the role you are completing.