Patient scheduler

Job descriptionQuickly answering or properly referring questions and issuesCall to confirm appointments for the next day prior to end of day.Optimizing provider schedules and patient satisfaction with efficient schedulingComforting patients by anticipating anxieties and effectively answering questions.Ensuring availability of treatment information by retrieving and updating patient recordsConfirm patient information is current and updated.All duties and responsibilities are subject to change at any time and at the discretion of the management team.Qualifications:Fresh graduates in Physiotherapy and Pharmacy, as well as experienced candidates in healthcare or customer serviceCommunication skills to converse clearly over the telephone.Organization and time management to manage a variety of tasks effectively.Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers.Technological skills, such as using word processing and spreadsheet programs to track data.Interpersonal skills to interact positively with patients who may be upset or stressed.Experience:Customer service: 2 years (Preferred)Computer skills: 2 years (Preferred)Medical terminology: 1 year (Preferred)Job Type: Full TimeSchedule Type: Monday to Friday (Night Shift)Compensation: Market CompetitiveWe welcome applications from fresh graduates in Physiotherapy and Pharmacy, as well as individuals with relevant experience in healthcare or customer service to apply to adeeba.aslam@optimumcare.net