Payment Operations and Compliance Analyst, Fintech

An established and growing financial services firm specialising in global trading, Margin FX, and CFD products is seeking a Payments Analyst to join its collaborative team. This role is ideal for someone with strong attention to detail, a passion for payments, and an understanding of compliance in financial markets.Sydney | Full-time | Global Trading Online PlatformCirca $70K–$90K + Bonus (Above Industry Standard)Key Responsibilities Compliance & Risk Management: Enforce internal and external payment compliance, ensuring adherence to all regulatory requirements and company policies. This includes processing KYB applications and conducting AML/EDD checks when risk flags are identified.Payment Operations & Reconciliation: Manage daily transaction monitoring across all channels, handling manual processing, reconciliations, and chargeback disputes. Investigate and resolve all payment issues from discovery to resolution.Stakeholder Communication & Support: Serve as the primary contact for payment inquiries, collaborating with banks, payment providers, and internal teams while ensuring timely and accurate responses to clients.Process Improvement & Knowledge Management: Proactively identify areas for improvement, report on payment friction, and contribute to system enhancements. Maintain and update the internal knowledge base and client help centre, staying current with payment trends.Ad-hoc Initiatives: Support the department head and company director with other tasks and projects as assigned.What You''ll BringPrevious experience in payments, treasury, or financial operations (CFD/FX or fintech experience highly valued).Sound knowledge of AML/CTF, KYB, and financial regulatory frameworks.Strong analytical and reconciliation skills with a keen eye for detail.Excellent communication and problem-solving skills.Proficiency in Excel and comfort with payment systems or back-office platforms.What You'll enjoy Be part of an established global trading firm with a collaborative, high-performance culture.Exposure to fast-paced international payments and treasury operations.Ongoing professional growth and training opportunities.Competitive salary and inclusive team environment.