Payment Performance Manager - Tebex

We are looking for a hands-on Payment Performance Manager to own the health and optimization of our payment stack across markets and methods. This valiant hero will track and improve key metrics such as authorization, decline, and success rates to strengthen our position as a market leader and empower in-game creators. This is a fully remote role reporting to the Head of Payments and Compliance, working closely with internal technical and data teams as well as external payment partners to achieve industry-leading results.This role is open to UK residents only.ResponsibilitiesIn this role, you will:Review payment method performance at country, region, acquirer, and BIN levelProactively test routing changes to maximize performanceIdentify opportunities to improve performance through integration changes, new partnerships, or other appropriate methodsPartner with the Head of Payment Networks to ensure suppliers maintain a continual focus on performanceDive into data and systems to address day-to-day fluctuations and drive medium- and long-term strategyBuild strong relationships and collaborate daily with Payments & Compliance, BI, and Technology teamsCast powerful payment performance enhancing spells, imbued with the spirits of ancient beings Minimum 4 years of experience with a bank, payments, or fintech company, including local acquiring and APMsAnalytical, data-driven approach to understanding current and expected payment method performanceClear understanding of the levers available to improve performanceStrong communication, negotiation, and interpersonal skills A hands-on, team-oriented, and results-driven mindsetInterest in digital companies and fintech, with knowledge of Merchant of Record business modelsWhat You’ll GetRemote Work: Work from home or anywhere that works for youPrivate Health Insurance: Comprehensive coverage for your peace of mindStock Options: Be part of our shared successWellness Reimbursement: Support for mental health therapy, fitness activities, classes, and related equipmentGaming Allowance: A dedicated budget for games and gaming equipmentVacation & Holidays: 33 paid days off per year (including UK bank holidays)Annual Compensation Review: Ensuring your package remains competitive and rewardingPersonal Development Budget: For courses, training, and professional growth