Senior Manager, Operational Systems

Peachy’s mission is to clear care barriers and make wrinkle treatment more accessible than it’s ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care and solutions backed by science. Plain and simple. Job Title: Senior Manager, Operational SystemsLocation: New York, NYThis is not just an operations role - it’s an execution role at the intersection of systems thinking, process control, and service delivery.

The Senior Manager, Operational Systems will bring a manufacturing mindset to the studio floor - building infrastructure that ensures every Peachy experience is as consistent, high quality, and efficient. Process Architecture & OptimizationDesign, document, and continuously improve standard operating procedures across all studio functions Apply the "two-touch rule":

if something happens twice, it gets a process Build feedback loops that turn frontline insights into systematic improvements Inventory & Supply Chain Excellence Manage neuromodulator forecasting and procurement, collaborating with finance on demand planning models Maintain meticulous tracking through our Vial Tracker system from order to use Design inventory control processes that balance carrying costs with service levels Team Development & Training OperationsExecute and evolve our structured training program for Studio Experience Specialists Ensure every training session meets our excellence standards through quality audits Build scalable onboarding systems that turn new hires into confident team members Create certification pathways that reward mastery and drive retentionFinancial Operations & Analysis Conduct end-of-quarter bonus analyses with precision Build and maintain reporting dashboards in Excel and Google Sheets Support weekly business reviews with data-driven insightsFacilities & Vendor Management Coordinate large-scale studio improvement projects from conception to completion Negotiate with vendors to maximize value while maintaining quality standards Apply value engineering principles to every capital decisionEssential Qualities:

Systems Thinker: You see patterns where others see problems. You think in flowcharts and feedback loops. Detail Obsessed: You notice when a process is 98% instead of 100% effective, and it bothers you. Speed & Precision: You thrive in fast-paced environments without sacrificing accuracy. What You Have: Bachelor’s degree in Business Administration, Operations Management, or a related field. 5–8 years of progressive experience in operations management or multi-site leadership. Demonstrated success leading large-scale projects or cross-functional initiatives. Strong financial acumen and experience with budgeting and cost control. Experience implementing or scaling operational systems (e. g. , ERP, POS, project management platforms).

Excellent communication, leadership, and interpersonal skills. Experience in inventory management and supply chain logistics. Proficient with technology and software applications that support operations management (e. g. , ERP systems). Minimum 18 years of age and eligible to work in the USA. Pay & Perks: The target pay range for this role is $90,000 - $115,000/year. Peachy may pay more or less than the posted range based on factors including but not limited to: relevant experience, qualifications and location.

This range may be modified in the futureComplimentary quarterly wrinkle treatment + retinoidEmployee discount for additional Peachy services and productsExclusive optional discounts through LifeMart401K program participation + employer match after 90 days of employment Medical, Dental, Vision eligibility Paid time off This position is based at our Corporate Headquarters in Manhattan, with travel around NYC and out-of-state approximately 20% of the time. While core hours follow Eastern Standard Time, flexibility is required, including availability to address store needs during evenings and weekends as necessary. This position requires additional responsibilities not listed here and may change throughout employment.

By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy’s business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy’s Privacy Policy, which can be found here: https: //peachystudio.

com/pages/privacy-policyPeachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, the Company complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws. Alert:

We are aware of a scam whereby imposters are posing as employees from Peachy. Be aware of anyone requesting financial or personal information. At Peachy, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, or bank information, etc. ) from you via text or email. If you are suspicious of a job posting or job related communication mentioning Peachy, let us know by contacting us at jobs@peachystudio. com. Information for Recruiters:

Peachy only accepts resumes directly from candidates. Peachy does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes. Pursuance to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.