People & Culture Coordinator

Who You Are:Do you love talking to people and have a passion for travel and being active outdoors? Do you have a deep-rooted desire to help others and prepare them for a positive active travel experience of their own? Do you have great attention to detail and you’re comfortable working in a fast-paced environment? If you answered yes to these three questions, we may have an opportunity for you!Who You Are: Do you love talking to people and have a passion for travel and being active outdoors? Do you have a deep-rooted desire to help others and prepare them for a positive active travel experience of their own? Do you have great attention to detail and you’re comfortable working in a fast-paced environment? If you answered yes to these three questions, we may have an opportunity for you!About Backroads: Founded in 1979, Backroads is the world’s leading guest-focused travel company, offering active luxury Biking, Walking & Hiking, and Multi-Adventure Trips. But we’re more than a travel company, we’re a dynamic and values-driven global organization investing deeply in our people, our guests, and the future of travel.With a strong foundation and a focus on long-term, sustainable growth, Backroads has a culture our employees are proud of. One that empowers them to deliver exceptional experiences and to tell our story with pride in their own networks. Guided by a shared commitment to quality, accountability, integrity, and teamwork, we’re building a global culture where adventure and purposeful work go hand in hand.About the Department:The People & Culture Team is a dynamic and experienced group of professionals dedicated to fostering a positive and productive work environment. With decades of collective knowledge, the team excels in collaboration and innovation, ensuring that the organization's culture thrives.  Currently, the department is comprised of two teams:  People culture & operations: Responsible for the employee lifecycle from recruiting to hiring, onboarding, employee & manager training, professional development, performance reviews, culture, change management, events and companywide communication.   Payroll: Responsible for the seamless execution of payroll operations, time & attendance tracking, compensation accuracy, and vendor coordination. By joining the People & Culture (P&C) team at Backroads, you’ll be part of a group that values building innovative people processes and fostering a positive, inclusive employee experience. About the Role:We are looking for an organized and proactive People & Culture Coordinator to support our European HR operations. This role involves drafting and sending contracts for 12 countries, maintaining employee data in Workday, as well as supporting the events and facilities functions of our office in Utrecht. The People & Culture Coordinator will also assist with tracking necessary health & safety certifications for our remote seasonal Field Staff.What you will be doing:Personal Information Gathering: Collect and verify personal information from new hires for payroll setup, and ensure Workday stays up to date. Administrative Support: Provide general administrative support to the HR team, including document preparation, sick leave documentation, certification tracking, and communication with employees regarding HR matters. Contract Management: Assist in the preparation of employment contracts for 12 European countries, with a high attention to detail and timeliness. Jira Management: Respond to employees' inquiries promptly and with empathy. Documentation and Compliance: Secure A-1 forms and other required documents for European field staff. Facilitate the preparation of secondment papers for Euro Field Staff. Ensure the completion of mandatory Field Staff safety and security training. Health & Safety: Track necessary health and safety certificates and obligatory appointments for Field Staff. Termination & Deactivation: Manage employee deactivations, ensuring proper documentation and compliance. Facilities Support: Help keep our office running along by maintaining a clean and well-stocked coffee, tea, and snack supply. Assist Managing Director of Europe with administrative tasks (2-5 hours a week). What You’ll Need to Be Successful:Previous experience in HR administration or a similar role. Proficiency in HR systems. Workday and Jira experience are a plus. Strong attention to detail and ability to handle sensitive information. Demonstrates initiative and derives genuine satisfaction from supporting Backroads employees. Excellent communication skills and the ability to work collaboratively with teams across different regions. Organizational skills to manage multiple tasks and meet deadlines. Strong command of spoken and written English is required; additional languages, particularly Dutch, are highly valued. What You’ll Gain: A mission-driven company culture that values curiosity, ownership, and collaboration. The opportunity to work across borders with a passionate global People & Culture team. Room to shape your role and grow within a scaling international organization. Work Environment:Utrecht, Netherlands 4-days in the office, 1 day work-from-home Backroads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Interview Process:Recruiter Screen (30-minutes) Hiring Manager Interview (30-minutes) Panel Interview (60-minutes) Reference Check Offer Backroads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About Backroads:At Backroads we’re passionate about connecting our guests with so many of the most beautiful places in the world. We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages – including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture.Why Backroads:At Backroads, we value every single member of our staff, and we’re proud to offer a dynamic work environment that enables growth. Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet. A job at Backroads is unlike any other job you will ever have – you will be challenged, you will be inspired, and you will be gratified. No matter what you do here, you will be part of something that makes us all proud – delivering authentic, enriching, and often profoundly life-changing experiences. On top of all that, we have some pretty great benefits and perks! For example our US office employees receive:Comprehensive medical, dental, and vision insurance401(k) with company match, flex plan, and parental leaveGenerous paid time off, 8 paid holidays, and additional time off to go on Backroads trips!Complimentary trips and trip discounts for employees, and trip discounts for employees’ friends and family!Outdoor industry discounts and dealsAlternative commuter incentives for biking, walking, carpooling, or using public transportation to get to workWellness programs and regular lunchtime bike rides and yogaBackroads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.