People Data Services Senior Specialist

As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we’re home to a range of brands across many areas of our industry. We’re investing in today’s energy system and helping build out tomorrow’s. So while we’re still in oil and gas, over the next decade we’ll become a different kind of energy company. We’re decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives.At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life.Join our Team and advance your career as aPeople Data Services Senior SpecialistIn This Role You WillUnderstand the relevant procedures and processes for the relevant Businesses, as well as the internal processes.Provide first line support to customers as and when required and respond to inbound queriesPerform transactions and manage associated tasks for employee personal and job-related data service requestsPerform the review and approve steps to ensure these are in line with policy and established thresholdsDeliver record and document image management services according to agreed performance targets and statutory legal, fiscal or regulatory obligationsEnsure that employee and organisation data integrity is maintained during people data services processing, following data management processes and proceduresIdentify, raise and apply continuous improvements to servicesWork closely with other Core People Data Services Specialists within the People and Culture Services and Solutions and the wider P&C and P&C Services community to ensure that overall operational objectives are met, ideas shared and lessons learnt. This may mean discussions with P&C GEOs, in-country People Advisors, etc.Own the end to end all requests, updates, issues and concerns related to own area and pro-actively set-up own priorities and support the teamEnsure and review that the processes in relevant are performed in line with the service commitment guidelinesReflect to business needs by suggesting new ideas on process improvement – foresee some business needs and pro-actively address them.Ensure that team is informed about process changesInvestigate, liaise and resolve complex issues involving multiple systems and collaborators by conducting a full background research and develop contingency plans.Ensure alignment to process maps and standard data input formsSupport process improvements and updates, ensuring the Standard Operating Procedures are updated and maintained on the relevant siteCoordinate the resolution of business issuesProvide support for new joiners during the on the job training period, create training plansCoach and mentor team members regarding specific operational issues and processesSupport acceptance testing for HR Services technology changesUndertake other work in support of the service areaCoordinate the quality control process within the team.What You Will Need To Be SuccessfulA university degree or equivalent experienceMinimum of 3 years people data / management system experience preferably working with Workday systemKnowledge of CRM systemsProficient in using MS OfficeFoundational knowledge of Reporting & AnalyticsIntermediate / enhanced knowledge of WorkdayA continuous improvement approachNumeracy & analytical thinkingRisk ManagementAt bp, we provide the following environment & benefits to you:Different bonus opportunities based on performance, wide range of cafeteria elementsLife & health insurance, medical care packageFlexible working schedule: home office up to 2 days / week, based on team agreementOpportunity to build up long term career path and develop your skills with wide range of learning optionsFamily friendly workplace e.g.: Extended parental leave, Mother-baby roomEmployees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition ProgramPossibility to join our social communities and networksChill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipmentAssets like phone for private usage and company laptop are provided from the first day of employment with other equipment if requestedbp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!