People Partner

Join the revolution in hospitality tech!Liven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually.At Liven, our platform is built to help hospitality businesses save more and work smarter by seamlessly integrating every aspect of their operations — from ordering and payments to back-of-house management.Driven by a deep passion for the hospitality industry, we continuously innovate to elevate the experience for both venues and their guests. Our solutions are powered by AI-enriched insights and automated workflows, enabling smarter decision-making and smoother operations at scale.We’re proud to be an AI-first organisation. By automating repetitive tasks, we free up space for our teams — and our customers — to focus on what truly matters: solving complex problems, delighting guests, and driving meaningful growth.Key MilestonesExpansion: Acquired OrderUp, Abacus, Zeemart, Copper and Nomnie forming Asia Pacific’s largest end-to-end group in hospitality technology.Global Reach: Headquartered across major cities including Melbourne, Brisbane, Sydney, Singapore, Bali, Jakarta, New York, and India.If you're someone who thrives on creativity, bold thinking, and using technology to make things better, faster, and smarter — you’ll feel right at home here.Here’s a Quick Glimpse Of LivenYou can visit Career You can visit LinkedIn You can Visit BlogAcquisition NewsAbout The RoleThis isn’t just another HR role—it’s a strategic seat at the table. As our People Partner based in BSD, Jakarta, you’ll play a pivotal role in shaping how we lead, support, and scale teams across Liven’s regional and global footprint.You’ll work shoulder-to-shoulder with leaders—initially within our high-growth Product and Engineering teams—to embed scalable, AI-augmented people practices. This isn’t about traditional HR. It’s about being a trusted strategic partner who uses smart systems, people data, and emotional intelligence to drive performance and connection.You’ll champion self-service, automation, and AI-enhanced tools like Rippling, ClickUp, Guru, and EMPQuest—empowering managers to move faster and make better decisions. From embedding lightweight performance frameworks to facilitating leadership coaching and engagement, your impact will be both high-touch and highly tech-enabled.As we scale across Southeast Asia and globally, your role will evolve to influence company-wide programs, culture, and change initiatives. You’ll help ensure our people strategies are both deeply human and AI-smart—balancing local nuance with global consistency.What You'll DoServe as a trusted advisor to managers and leaders in Product & EngineeringCoach leaders on feedback, performance, and team dynamics—leveraging AI-enabled insightsLead G’Day Calls, pulse checks, and engagement initiatives—powered by data and automationDrive and support performance cycles and talent planning using scalable frameworksGuide cultural and change initiatives, including OKRs and strategic transitionsAddress employee relations with empathy, confidentiality, and systems thinkingEmbed psychological safety and inclusive practices in AI-enhanced workflowsCollaborate cross-functionally to scale employee experience across Southeast AsiaChampion leadership development tools and learning experiences—both human-led and AI-assistedBe a visible culture amplifier and trusted guide in our Jakarta hubQualifications6+ years in People & Culture, across business partnering and operationsStrong coaching and people development capabilitiesConfident in handling performance, feedback, and ER mattersSkilled in change management and organizational effectivenessDigitally fluent—proactive with tools like Rippling, ClickUp, Slack, AI platformsA fan of AI—curious about how tech can enhance empathy, performance, and experienceExcellent communicator with high emotional intelligenceCulturally agile—experience across Southeast Asian markets a strong plusPassionate about high-performance, high-connection teamsGood to HaveExperience supporting distributed or remote-first teams across time zonesExposure to organizational design, global mobility, or workforce planningTrack record in DEIB programs, preferably supported by tools or dashboardsAbility to translate people data into actionable insights and trendsCoaching certification or leadership facilitation experienceFamiliarity with automation workflows and AI adoption in People OpsUnderstanding of Southeast Asian labor laws and compliance frameworksStrong business acumen with the ability to tie people programs to commercial outcomesComfortable navigating ambiguity and fast-paced, tech-driven environments