Pharmacy Manager - Clicks Dihlabeng

Listing reference: click_022512Listing status: OnlineApply by: 11 November 2025Position SummaryIndustry: Wholesale & Retail TradeJob category: PharmaceuticLocation: Free StateContract: PermanentRemuneration: Market RelatedEE position: YesAbout Our CompanyClicks GroupIntroductionAre you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager.Job DescriptionJob Purpose:To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.Job ObjectivesTo ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.Minimum RequirementsEducation and Experience Requirements:Essential: Registered Pharmacist with SAPCEssential: Minimum 2 years’ experience post community service yearEssential: Minimum 1 year People Management experienceEssential: Registration with SAPC as the Responsible PharmacistDesirable: Retail Pharmacy experienceDesirable: Unisolv experienceJob Knowledge And Skills RequiredSAPC and relevant legal knowledgeEthical working practice and complianceKnowledge of stock, cost, risk and compliance management proceduresKnowledge of patient care, professional counsellingKnowledge of customer service excellenceKnowledge of labor legislation and IR practicesSound understanding and application of financial management principlesKnowledge of competency based interviewingSound managerial, tutorship and coaching skillsResults and target drivenPlanning and organising skillsProblem-solving skillsStrong customer orientationInterpersonal skills (Customer service orientation and effective patient care)Computer literacyStrong financial acumenEssential CompetenciesLeading and SupervisingDelivering Results and Meeting Customer ExpectationsPlanning and OrganisingRelating and networkingFollowing instructions and ProceduresCoping with Pressures and SetbacksEntrepreneurial and Commercial ThinkingWorking with peopleAdhering to Principles and ValuesContractual Hours45hrs 6daysKindly note only applicants who meet the minimum requirements will be contacted.We are committed to the principles of Employment Equity.