The Branch Services Officer performs the full range of teller, vault/ATM operations, account opening and TD transactions for the Bank in accordance with set policies and procedures to achieve passing Internal, Compliance and BSP audits. He/She is responsible to ensure timely investigation of AMLA alerts/STR/CTR/Infractions/Fraudulent et al, reporting and submission of required documents. The Branch Service Officer has responsibility and empowerment to review, and approve select transactions he/she did not process such as but not limited to:
account opening for Savings and Payroll Accounts; Account Maintenance transactions; sign MC’s jointly with another officer; etc. The Branch Service Officer contributes to cost savings initiatives of the branch without prejudice in assuring confidentiality of bank/clients records. He/she engages clients to open new accounts and/or seek growth opportunities through cross-selling and account consolidation in a consistently efficient, delightful and customer-centric manner to achieve set sales related targets and quotas. Qualifications: Bachelor's degree, preferably in Business or a service-oriented program.
Three to five years’ branch banking experience, preferably in a supervisory role (more than five years for the Manager rank)Willingness to be assigned anywhere in Makati Area. If you are interested or you know someone you can refer, you may send an email at TMBCorrea@pbcom. com. ph with "Position and Full Name" as your email subject. Thank you. #togetherwegrow #pbcompride
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