Job Description
Welcome to the Security, Safety, Fire and Health Service TeamSafety is top priority in the operations of Shanghai Disney Resort and is the foundational element of Disney's Five Keys. We collaborate with cast members and provide expert training across various fields. Our goal is to protect the magical experiences at Shanghai Disney Resort by ensuring high-quality safety services.Job SummarySafety is the top priority for Shanghai Disney Resort operations. As a Host/Hostess, Security, you will receive professional training. You will create magical experiences by ensuring guests’ safety and the safe operation of the park. Meanwhile, Host/Hostess, Security, also handle safety issues in Backstage areas, and are responsible for monitoring the Disney Magic and the safety of Cast Members.ResponsibilitiesWork semi-covertly (unless otherwise directed by management) to observe and report suspicious activities. Identify potential issues and areas of opportunity, sharing conclusions with management and investigations. Works well in a team environment and is able to work well independently.Monitor the situation at related locations in Bam Room, detect the suspicious behavior and timely communicate with SCC.Based on business need and Cast Members’ credentials, below tasks will be assigned from time to time.Support guest flow in general, including in different locationsAssist guests with directions, answer questions, provide information and solutions as neededSupport cleaning work areas and guest areasAssist logistics and stockingKeep Shanghai Disney Resort clean by picking trash Handle cash or process POS in other LOBs ( * applicable to cash-handling/POS related jobs only)Basic QualificationsRelated experience in positions of increasing responsibility within security, military police, law enforcement field or related investigations or loss prevention disciplineDemonstrated strong written and verbal communications skills (including radio skills)Demonstrated strong ability to handle confidential informationDemonstrated attention to detail with high degree of sensitivity to the suspicious behaviorAbility to assess and evaluate situations effectively and report critical issues quickly and accurately.Analytical experience in performance based, action and results oriented settingDemonstrated ability to work independently with off-site supervisionExperience in standard office software programs, such as word processing and spreadsheetsAdapt to outdoor work and be capable of undertaking certain physical labor, including standing and walking for long periods of time.Full schedule availability and flexibility including all shifts, weekends, and holidaysEmployment BenefitsAdditional Information : Salary: your salary consists of a base salary + service bonus + floating year-end bonusSocial Insurance: You are entitled to five social insurances and one housing fundOvertime and allowances: In addition to statutory overtime (depending on your position) you may be entitled to a high temperature allowance and a night shift subsidyCatering subsidy: You are entitled to one free meal per day on days that you are workingAccommodation: You have the opportunity to live in a dorm with Wi-Fi and air conditioning or to receive a living allowanceVacation: You are entitled to paid annual leave and paid sick leaveInsurance: We buy supplementary medical insurance for you and your children. You can also enjoy group life insuranceFree Park Entry: While you work for Shanghai Disney Resort you will have the opportunity to enter the park with your family and friends for freeDisney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketingHealth checkup: You are entitled to a free health checkup once a yearLearning And Development OpportunitiesLearning: you will be taught a range of international professional skills, including corporate culture, service skills, and more.Career Development: Promotion opportunities are transparent and are dependent on your own efforts. You can also apply for internal transfers should you wish to develop yourself in another part of the company. With Hotel, Food and Beverage, Fire Safety, Security, Merchandise, Park Operations, Disney University and Operations training opportunities across multiple industries, there will always be development opportunities for those who want them at Disney.Activities: Disney provides Cast Member with a range of volunteering opportunities as well as fun clubs for basketball, tennis, yoga, Disney Run, Music, Drama, DIY and more as a way to help you connect with your colleagues and network in a fun environment.Application ProcessApply online -> Interview over email -> Accept Employment -> OnboardPlease note: You may only apply for this position once in a six-month period. If you have applied within the last six months, please log in to your account to view your current application status.Work Location:You will be working at Shanghai Disney Resort in Pudong, Shanghai. You can take metro Line 11 to Shanghai Disney Resort station or take one of our many shuttle buses. The shuttle buses can be taken from one of several central areas across the city every day. You can find out more information during your onboarding process.
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