Planner/Scheduler/Coordinator

Planner/Scheduler/Coordinator£35,296.00 (£36,984.00 after 6 months)Huntress is currently looking to recruit a Planner/Scheduler/Coordinator to join our clients Planning Scheduling & Dispatch department in Cosham, Portsmouth.You will be joining a great team working within a fast-paced office. This will represent a challenging role, and fantastic opportunity for the right individual.In this busy role you will be deploying resources across the UK, a high level of computer literacy is vital.Due to a rotating shift pattern you must be comfortable working on a shift pattern.Responsibilities include:Scheduling responsive and planned appointments for field-based operatives across the business - utilising multiple works management systemsLiaising with, and directing, field-based operativesUnderstanding response times and SLAsIdentifying and escalating early warnings for risk to response timesUnderstanding the difference between planned and responsive worksWe would be keen to hear from you if you have:Logical thinking with the ability to resolve problems quickly and effectively.Computer literate, with understanding of MS Office packages.Experience in customer service and working to targets is ideal – However this is not a call centre based role.Data input skills