About the RoleWe're looking for a skilled IT Administrator to join our team and ensure Plooto's internal systems are secure, scalable, and high-performing. This role is critical to supporting our fast-growing, distributed workforce while maintaining the controls and tooling required for a regulated fintech environment. You'll own core IT infrastructure, lead process improvements, and play a hands-on role in endpoint management, provisioning, automation, and audit readiness. If you're energized by solving tough technical challenges and shaping how IT scales in a modern environment, we'd love to meet you.
Key ResponsibilitiesManage day-to-day IT operations including onboarding/offboarding, device provisioning, access management, and issue resolution for macOS, Windows, and mobile devicesAdminister and maintain Microsoft 365, Entra ID (Azure AD), and key SaaS tools to support productivity and complianceDeploy, configure, and manage device management tools (Intune and Jamf Pro) to ensure endpoint compliance and streamline remote supportImplement and improve identity and access management, including SSO, conditional access, and automated provisioning workflowsPartner with InfoSec and Engineering to uphold ISO 27001 and SOC 2 Type 2 compliance through documentation, tooling, and audit prepMonitor and troubleshoot cloud applications, endpoints, and networks to resolve escalated technical issues efficientlyWrite and maintain internal IT documentation and knowledge base content to support scalable IT operationsLead or support cross-functional IT projects such as hardware refreshes, SaaS rollouts, security tooling deployments, and automation initiativesContribute to employee enablement by modeling best practices and occasionally leading IT training or onboarding sessionsQualifications4–6 years of hands-on IT administration experience, ideally in fast-paced or high-growth environmentsExpertise with Microsoft 365, Entra ID/Azure AD, Intune, and Jamf ProExperience supporting ISO 27001 and/or SOC 2 Type 2 compliance, including documentation and audit supportStrong problem-solving skills across software, hardware, SaaS, and networking environmentsFamiliarity with endpoint protection, phishing prevention, and identity access management frameworksClear and user-friendly communicator with a knack for writing internal documentationScripting experience (e.
g. , PowerShell, Bash) is a plusCertifications such as Microsoft Certified: Azure Administrator, Security+, or Jamf Certified Tech are a strong assetEducation: Bachelor's degree in Information Technology, Computer Science, or related field—or equivalent practical experience
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