PMO Manager

Job DescriptionTop 3 must have skillsExpertise in Refresh / Evergreen of desktop equipmentPMO ManagementPMP / AgileEnd User Compute – PlusPosition SummaryWe are seeking an experienced Account PMO Manager to oversee and manage the planning, execution, and delivery of various end user compute and various IT-related projects. This role requires a strategic thinker with strong project management skills, a deep understanding of IT infrastructure, and the ability to collaborate across multiple departments to ensure successful project outcomes.Key ResponsibilitiesProject Leadership: Lead and manage desktop refresh projects, ensuring timely delivery, adherence to budget, and alignment with organizational goals.Stakeholder Management: Serve as the primary point of contact for internal and external stakeholders, providing regular updates and managing expectations.Resource Coordination: Collaborate with IT, various IT vendors, and other departments to allocate resources effectively and ensure project milestones are met.Risk Management: Identify potential risks and develop mitigation strategies to address issues proactively.Process Improvement: Continuously assess and improve project management processes to enhance efficiency and effectiveness.Reporting & Documentation: Maintain comprehensive project documentation, including status reports, risk logs, and post-project evaluations.QualificationsEducation: Bachelor's degree in Information Technology, Business Administration, or a related field.Experience: Minimum of 8 years in project management, with at least 5 years in a PMO environment.Certifications: PMP, PgMP, or similar project management certification preferred.Technical Skills: Familiarity with desktop hardware, operating systems, and IT infrastructure.Software Proficiency: Experience with project management tools (e.g., MS Project, JIRA, Asana) and Microsoft Office Suite.Communication Skills: Strong verbal and written communication skills, with the ability to present complex information to diverse audiences.Preferred SkillsExperience managing desktop refresh projects in a corporate environment.Knowledge of ITIL or other IT service management frameworks.Ability to work in a fast-paced, dynamic environment with shifting priorities.