Polish Speaking Customer Support - Paid Relocation to Sofia

Are you ready for a new adventure? Mercier Consultancy MD is on the lookout for enthusiastic individuals to join our team as Polish Speaking Customer Support Representatives! Not only will you provide support to our valued clients, but we also offer paid relocation to the beautiful city of Sofia, Bulgaria!As a member of our team, you'll be at the heart of our customer relations, assisting Polish-speaking clients with their inquiries and ensuring they have a fantastic experience with our services. Join us and become a vital part of a growing, innovative company!Key ResponsibilitiesDeliver exceptional customer support to Polish-speaking clients via phone, email, and chatProvide accurate information regarding products, services, and company policiesResolve customer issues efficiently, ensuring their satisfaction and loyaltyDocument customer interactions meticulously to help improve our servicesCollaborate with various departments to provide the best solutions for our clientsStay up-to-date with our product offerings and industry trends to enhance customer interactionsRequirementsFluency in Polish (both written and spoken) is essential; knowledge of English is a plusExperience in customer service or support roles is a valuable assetExcellent communication skills with a friendly and engaging approachStrong problem-solving abilities and a proactive mindset when addressing customer needsFamiliarity with CRM systems and customer service software is advantageousAbility to work well in a team-oriented environment and independentlyA desire to relocate to Sofia, Bulgaria, and embrace a new culture and lifestyleBenefitsCompetitive Monthly SalaryFully Paid Relocation PackageHigh Monthly Performance BonusFully Paid TrainingHealth InsuranceAnd Much More..