Polish Speaking Gaming Support (Remote) - Paid Relocation to Sofia

Are you passionate about gaming and excited to help others enjoy their gaming experiences? Mercier Consultancy MD is on the lookout for a Polish Speaking Gaming Support Specialist to join our vibrant remote team, with the added perk of paid relocation to the beautiful city of Sofia, Bulgaria! In this engaging role, you will be the go-to person for Polish-speaking gamers, assisting them with their inquiries and ensuring they have the best experience possible.Key ResponsibilitiesProvide enthusiastic and friendly support to Polish-speaking customers through email onlyAssist gamers with inquiries related to their gaming experiences, game features, and account managementTroubleshoot and resolve technical issues efficiently, ensuring smooth gameplayDocument customer interactions and feedback to continually improve our support servicesCollaborate with the gaming development teams to relay customer insights and enhance gaming experiencesStay updated on the latest gaming trends and product updates to provide knowledgeable supportRequirementsFluency in Polish (spoken and written) is essential; English skills are a plusPrevious experience in customer support or gaming-related roles is highly desirableStrong communication skills with a knack for empathizing and connecting with customersExcellent problem-solving skills and a proactive approach to resolving issuesAbility to multitask and thrive in a fast-paced remote work environmentFamiliarity with gaming systems and platforms is a significant advantageA willingness to relocate to Sofia, Bulgaria, and embrace life in a new and exciting city!BenefitsCompetitive Monthly SalaryFully Paid Relocation PackageFully Paid TrainingWelcome BonusHealth InsuranceAnd Much More..