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Belmond

Porter, Season 2026 - Splendido, A Belmond Hotel Portofino

Posted: 4 days ago

Job Description

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino's allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future.Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.We are looking for a Porter for the next season (spring/summer 2026) to join our housekeeping team.The ideal candidate is passionate about hospitality and comfortable with challenges.He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity and community.He/She will Report to the Executive Housekeeper.Main duties & responsibilities: Responsible for the welcome and farewell of our guests, according to the Company policies, standard and procedures, maintaining high standards at all times;  Responsible for the parking of the guest cars and cleanliness of the parking area;  Ensure that the external reception area is in order and well maintained;  Being informed about guest information (arrivals, departures and guests in house);  Being informed about touristic attractions in the area and services offered by the hotel;  Working closely with the Reception staff and offering assistance when necessary;  Deal with emergency requests when asked by a Supervisor;  Maintain professional relationships with guests and colleagues;  Anticipate guests needs. RequirementsEffective communication: he/she communicates clearly and in an appropriate manner that positively impacts on their role, the business and Belmond.  Emotional intelligence: he/she shows the ability to control and express ones emotions and to handle interpersonal relationships. He/she demonstrates sensitivity to the needs and emotions of others and adjust ones style to the needs of the audience.  Collaboration: he/she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills. He/she is willing to continuously develop him/herself.  Drive results: he/she demonstrates pride in delivering exceptional and consistent high levels of service to internal and external customers by anticipating and exceeding their expectations. He/she demonstrates a sense of urgency and take ownership of ones tasks and responsibilities.  Adaptability: he/she accepts change and participate in new programs and processes. He/she is willing to learn new skills and keep up to date with developments in the department. He/she deals with multiple tasks and alters behaviour/priorities as changes occur and remains calm in pressurised situations. Other Requirements: Fluent in English and Italian;  Strong interpersonal and communication skills;  In possess of a High School certificate; BenefitsWorking for such extraordinary hotel is the opportunity to build a career with a real sense of pride and caring, in an environment that embraces the essence of the art of hospitality;Meals on duty;Uniform provided and complimentary laundry service ;Employees social events;Complimentary accommodation at Belmond hotels, discounted rates on our trains, cruises and safaris;Discounted food and beverage ; Accommodation maybe provided upon request  We offer: We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 4, Porter;Start date: April 2026 to End date: November 2026, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path;Monthly gross salary around € 1.700, separate payslip for 13°,14° and TFR;Monthly welfare incentive based on quality goals;Accommodation in our staff house including breakfast;Bus ticket as benefit for the contract period; staff cantine;Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beveragesAbout Belmond: Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties. The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton.Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.

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