Portuguese Speaking Customer Service Agent In Greece - Fully Paid Relocation

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent based in Greece - with fully paid relocation! This position invites you to join a vibrant team dedicated to delivering excellent customer service to Portuguese-speaking clients. Experience the beauty of Greece while advancing your career in a dynamic work environment.ResponsibilitiesProvide support to Portuguese-speaking customers through phone, email, and chat, addressing inquiries related to products and servicesOffer insightful information and solutions to enhance the customer experience, ensuring satisfaction with every interactionResolve customer complaints efficiently and professionally, escalating issues when necessaryMaintain accurate records of customer interactions and outcomes in the CRM systemCollaborate with colleagues and other departments to improve service quality and address customer needs effectivelyStay informed about product updates and company policies to provide the most accurate assistance to customersRequirementsFluency in Portuguese (both written and spoken); proficiency in English is preferredExperience in customer service, ideally in a contact center or retail environmentExceptional communication and interpersonal skills with a strong commitment to customer satisfactionProblem-solving skills and a proactive attitude towards addressing customer inquiriesProficient in using CRM systems and standard office applicationsAbility to work independently and as part of a team in a fast-paced environmentWillingness to relocate to Greece and embrace a new cultural experienceBenefitsCompetitive Monthly Fully Paid Relocation PackageMonthly Performance Bonus Fully Paid TrainingHealth Insurance2 Extra Salaries Per YearAnd Much More..