Post - Closing Manager

About Arixa CapitalArixa Capital is a respected private credit investment manager managing a loan portfolio in excess of $2Billion. Our strategy is to lend on single family and multifamily projects across the United States providing our investors a compelling fixed income return. We leverage our substantial balance sheet, world class institutional partners and a full-service lending platform to provide exceptional service to our real estate investor and developer clients. We are vertically integrated, ensuring that loans fund quickly and the customer experience is unparalleled as we handle all loan functions through our proprietary technology infrastructure backed by an experienced operations team.Arixa Capital has been named to the Inc. 5000 fastest growing companies in the U.S in each of the past 3 years.Job DescriptionWe are seeking an experienced and detail-oriented Post-Closing Manager. This role is responsible for overseeing complex post-closing activities, ensuring collateral documentation accuracy, pipeline health, and compliance with investor requirements. This role serves as the senior escalation point for exceptions, manages team performance across team members, and collaborates with internal and external stakeholders to maintain operational excellence and SLA adherence.This is a high-visibility role that requires exceptional communication skills, strong legal and compliance awareness, and the ability to manage multiple transactions simultaneously in a fast-paced environment.Primary Duties & ResponsibilitiesEnsure timely receipt and processing of collateral documentation; review complex loan exceptions and direct corrective actions with team members.Monitor pipeline health across team members; oversee Salesforce queues and exception activities; adjust workflows to maintain SLA compliance and report metrics to leadership.Supervise imaging and shipping processes to meet investor requirements; resolve escalated issues and enforce quality standards .Act as final escalation point for custodian, collateral, and trailing document exceptions; execute remediation decisions and communicate risks or delays to management and Capital Markets.Oversee final collateral audit and boarding readiness; intervene only on high-risk exceptions.Conduct internal compliance reviews and maintain SLA transparency for leadership; lead special assignments or investor-requested reporting projects.Track high-risk title issues, delays, and exception trends; maintain vendor performance analytics and escalate unresolved files to management.Oversee outstanding title policy queues and vendor performance; provide final review and sign-off on Assignments/Allonges for investor-level shipping.Investigate high-priority escalations and deliver structured findings with remediation plans.Serve as client-facing contact for collateral post-closing inquiries; manage escalated vendor relationships and collaborate on workflow improvements.Develops and maintains qualified team through coaching and mentoring. Ensures proper training for future advancement and performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.Education & ExperienceBachelor’s Degree preferred; equivalent work experience considered.7+ years mortgage industry experience preferred (including 5+ managing people)Strong background in post-closing operations and investor requirements.Advanced organizational and time management skills.Excellent written and verbal communication skills.Proactive problem-solving and critical thinkingStrong attention to detail and commitment to accuracyThis LA-based position requires in-office work 4 days per week, to ensure close alignment among all team members.Work Environment: This position typically operates in a professional office environment. Occasional evening and weekend work may be required to meet deadlines or address urgent issuesCompensationThis position is exempt full time, with Pay Range: $90K to $115K plus discretionary bonus potential.BenefitsThe employee is eligible for the following benefits:Annual discretionary bonus programMedical, dental, vision and voluntary supplemental insurance401k with Safe Harbor matchTwo weeks (10 days) paid vacation6 paid sick days10 paid holidays1 personal dayNote: This is not an all-inclusive list. The Manager of Client Relations will be involved and participate in related business matters and duties as assigned. Arixa is an ‘at-will’ employer.