Gnotis is a leading IT services provider across the Asia Pacific and EMEA regions. We specialize in desktops, servers, networks, and data centre technologies, delivering professional and managed services that support our clients’ digital transformation journey. Headquartered in Adelaide, Australia, we have offices and clients across multiple locations worldwide. Job Description: We are currently seeking skilled Onsite Support Engineers to provide dispatch-based support services to our clients. The ideal candidate should be flexible and capable of assisting with various IT-related issues onsite. Key Responsibilities:
Troubleshoot and resolve desktop, network, and printer issuesInstall, configure, and upgrade operating systems and apply patchesPerform software and hardware break-fix activitiesBasic configuration and troubleshooting of LAN, WAN, switches, and routersInstall and administer Microsoft Office applicationsProvide prompt and professional onsite support to clientsKey Requirements: Proven experience in handling desktop, network, and printer supportKnowledge of basic networking concepts (LAN/WAN) and hardware configurationGood understanding of switches, routers, and related equipmentStrong communication skills in business English along with the local languageAbility to work independently and manage time effectivelyLocation: Onsite support in and around assigned client locations
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