UX Researcher

Primary Talent Partners has an open 7 month W2 contract with a large education client of ours that is fully remote!Pay Range:   $53. 00 to $58. 00 per hour (No PTO, benefits, etc but self funded ACA-compliant healthcare plan available to opt-in to) About the RoleWe are seeking a passionate individual who is committed to leading and applying a user-centered approach to product development, with a focus on research. Your insights will be the foundation for solutions that ensure student learning.

You will guide product teams to build research-based solutions across print, web, and mobile K-12 curriculum experiences through collaboration with UX Design and Strategy, Product Design, Academic Design, Content Strategy, and Product Management teams. A Continuous Discovery framework will be the basis for this approach. Key ResponsibilitiesEmbody curiosity and champion the voice of the user. Educate and communicate with teams and individuals about the power of user research. Align research to strategy and understand how to frame research plans that drive confident decision-making. Help teams develop clear hypotheses and propose appropriate methods for research and synthesis.

Build presentations, lead discussions, and facilitate synthesis workshops for different stakeholders, focusing on results and actionable recommendations. Collaborate with UX Strategists, Designers, and Product teams to translate user needs into tangible solutions. Triangulate and collaborate with product analytics and market research. Support Research Operations by helping to build and maintain processes for recruiting participants, scheduling, paying incentives, and tracking. Consistently deliver on commitments and proactively communicate when competing priorities or unexpected events put a deadline in jeopardy. Deliver user research findings to the *** Research Repository and support connections to the work with cross-functional teams.

Motivate and manage yourself and your team members; possess a high degree of analytical ability and intellectual curiosity. Thrive in a fast-paced culture with tight deadlines, shifting priorities, and cross-functional teams. Develop knowledge of competition and complementary products relevant to the role. What it TakesExperience with research methodologies including user interviews, direct observation, ethnography, contextual inquiry, usability studies, etc. —knowledge about the appropriate method for different problems. Excellent communication skills, with the ability to lead complex discussions, research sessions, workshops, and present feedback.

Ability to define and use metrics to track qualitative data with tools like Excel and Lucidchart. Experience with synthesis methodologies including affinity diagrams, experience maps, and opportunity solution trees. Understanding of common product development and project management practices. Strong project management skills to effectively organize and manage multiple projects with multiple stakeholders at any given time. 2 years of work experience defining and executing User Experience Research activities as a member of a product/application development team. Ability and willingness to travel domestically up to 20%.

What Makes You Stand OutA portfolio of work that demonstrates a strong understanding of research processes and storytelling abilities. Experience in the education industry. Demonstrated ability to effectively communicate across functional areas. Demonstrated ability to utilize research and prototypes to provide insights ahead of production/software builds. EducationBachelor’s Degree in Psychology, Sociology, Human Computer Interaction, Data Science, Behavior Science, Market Research, or related discipline. Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners. com#PTPJobs