Principal Site Reliability Engineer

Position TypeFull timeType Of HireExperienced (relevant combo of work and education)Education DesiredBachelor's DegreeTravel Percentage0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.What You Will Be DoingPrincipal Site Reliability Engineer will play a critical role in driving innovation and growth for the Banking Solutions, Payments and Capital Markets business. In this role, the candidate will have the opportunity to make a lasting impact on the company's transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive banking, payments and investment landscape. Specifically, the Principal Site Reliability Engineer will be responsible for the following~Lead the design and evolution of observability, monitoring, and alerting systems to ensure end-to-end visibility and proactive issue detectionImplement scalable automation frameworks for infrastructure provisioning, deployment pipelines, and operational tasksEnsure application reliability, availability, and performance, minimizing downtime and optimizing response timesOwn incident management processes, including high-severity incident response, root cause analysis, and continuous improvement initiativesMentor and guide colleagues, fostering a culture of ownership, resilience, and operational excellenceCollaborate with architecture, security, and product leadership to align reliability goals with business objectivesLead capacity planning and performance optimization efforts across distributed systems and cloud-native environmentsChampion disaster recovery and business continuity planning, ensuring readiness for large-scale eventsParticipate in on-call rotations and provide 24/7 support for critical incidentsWhat You BringProven experience in a Principal or Lead SRE/DevOps/Infrastructure Engineering role within complex, high-availability environmentsDeep expertise in cloud platforms (AWS, Azure, or GCP) and Infrastructure as Code (Terraform, CloudFormation, etc.)Strong background in monitoring tools (Prometheus, Grafana, DataDog) and logging frameworks (Splunk, ELK Stack)Advanced proficiency in scripting and automation (Python, Bash, Ansible)Hands-on experience with CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps)Demonstrated leadership in incident response and post-mortem cultureStrategic mindset with the ability to influence cross-functional teams and drive change at scaleExcellent communication, negotiation, and stakeholder management skillsWhat We Offer YouA work environment built on collaboration, flexibility and respectCompetitive salary and attractive range of benefits designed to help support your lifestyle and wellbeingVaried and challenging work to help you grow your technical skillsetPrivacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass