Process Analyst/Consultant - Workflow Optimization, QA

We're seeking a Process Analyst with experience in quality analysis operations, ideally in the digital marketing or specifically the search engine marketing space. This freelance consulting opportunity is scoped November 17-December 31, 2025 for 210 hours.Process Analyst Overview: The Process Analyst will lead the evaluation and documentation of the current SEM Intelligent Quality Analysis process, identifying inefficiencies within this 29-step process and recommending streamlined workflows. This role is critical in reducing complexity and aligning process improvements with business and compliance requirements.Process Analyst Key ResponsibilitiesAnalyze and document the current 29-step SEM QA process alongside our SEM, AI and Workfront consulting leaders.Collaborate with cross-functional teams to ensure alignment with legal, IT, and business requirements.Co-lead requirements gathering for:Functional requirementsBusiness and legal requirementsCurrent State Processes and SOP'sStakeholders and user requirementsCurrent operational gap and challengesIT, Security and compliance considerationsMeasurement/Metric(s) of SuccessIdentify redundancies, bottlenecks, and opportunities for automation alongside the consulting team and SEM experts.Facilitate discovery sessions to gather stakeholder input and validate findings.Co-lead development of future-state process maps and SOPs alongside the SEM Consultant, AI Consultant and Workfront Consultant, including:Process recommendationFunctional requirementsTechnology considerations/integration pointsImplementation roadmapEnd deliverables for this consulting engagement include:Intelligent QA Current State Process DocumentationCurrent state Process DocSolution Design DocumentFuture state process recommendationFuture state automation considerations2026 implementation roadmapWorkfront considerationsProcess Analyst Required Qualifications8+ years in process analysis or operations within digital marketing or QA environments.Experience with workflow optimization and process mapping tools.Strong understanding of SEM and QA best practices.Excellent communication and stakeholder facilitation skills.Experience within a heavily regulated industryIn this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data.BenefitsCreative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Email Your Resume In Word ToLooking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:trevor.wood@jobalert.creativecircle.comPlease do NOT change the email subject line in any way. You must keep the JobID: linkedin : TW7-1882802 -- in the email subject line for your application to be considered.***Trevor Wood - Lead RecruiterFor Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This job was first posted by Creative Circle on 11/05/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.Creative Circle is an Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.,