Process Analyst

JOB DUCK IS HIRING A PROCESS ANALYSTFor ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect candidates with rewarding, remote job opportunities with US-based employers who recognize and appreciate their skills, allowing them to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years in a row!Role Overview If you love solving puzzles, spotting patterns, and making things work better, this role is for you. As a Process Analyst, you’ll dive deep into how teams work, uncover what slows them down, and help design smarter, smoother workflows. Your insights will directly shape how the organization operates, making a real difference every day. This role is ideal for someone who enjoys collaborating across departments, thrives on clarity, and finds satisfaction in turning complexity into simplicity.Duties and responsibilities will include, but are not limited to, the following: Using research and process mapping techniques to document and visualize business workflowsCollaborating with subject matter experts to develop innovative workflow solutionsIdentifying inefficiencies and blockers in interdepartmental processes and proposing improvementsPartnering with the UX Research Specialist to suggest automation opportunitiesContinuously assessing cross-functional needs and process performanceDrafting new policies and procedures based on Squad initiatives and change effortsNotifying the Document Coordinator of priority updates to documentationWorking closely with Business Intelligence Analysts and System Administrators to enhance workflowsFollowing up with users and SMEs post-implementation to ensure adoption and measure impactConducting Value Assessments on core processesWhat we’re looking for: At least 6 months of experience as a process analyst, or in a similar role.Proficiency in process mapping techniques and toolsFamiliarity with process improvement methodologiesAdvanced English communication skills (written and verbal)Strong documentation and diagramming abilitiesClear, assertive communicationPrioritization and execution in fast-paced environmentsDetail-oriented with strong analytical and conceptual thinkingPersuasive and collaborative approachCurious and proactive mindsetAbility to manage multiple projects simultaneouslyYour own reliable and updated PC, a headset, and a reliable internet connection. (at least 30 mb/s).What’s In it for You?Monthly compensation starting from 1050 USDPaid annual leaveAnnual BonusesReferral bonuses100% Remote, Full-Time, Long-Term Career Opportunity.Parental leave.Opportunities for professional development and training.Dedicated support from our team.A chance to be part of a diverse and globally connected team.Ready to dive in? Apply now and make sure to follow all the instructions!DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process. By clicking on the APPLY button you consent to us reaching out to you through WhatsApp and/or email to follow-up regarding your application process.