Process Improvement Specialist (Business Workflow)

Role DescriptionStreamline workflows and drive transformation with smart process improvements.ResponsibilitiesAnalyze current business processes and workflows to identify gaps, inefficiencies, and opportunities forimprovement.Design and implement process improvements using Lean, Six Sigma, or other process frameworks.Develop Standard Operating Procedures (SOPs), process flow diagrams, and documentation for businesscontinuity.Facilitate cross-functional workshops and stakeholder meetings to gather requirements and align goals.Monitor, evaluate, and report on the performance of implemented process improvements.Support process digitization and automation initiatives (ex: RPA, ERP enhancements).Ensure alignment with compliance, quality, and regulatory standards (ex: ISO, internal audit).Collaborate with IT, operations, and business users to drive process transformation projects.RequirementsBachelor’s Degree in Business Administration, Industrial Engineering, IT, or related fields.Minimum 2 – 5 years of working experience in business process engineering or improvement roles.Experience in a local corporate environment or GLC is an advantage.Proficiency in process mapping tools (ex: MS Visio, Lucidchart, Bizagi).Knowledge of Business Process Modeling Notation (BPMN), Lean, Six Sigma, or Kaizen methodologies.Excellent skills in Microsoft Office (Excel, PowerPoint, Word); experience with ERP systems is a plus.Strong analytical and problem-solving abilities.Excellent communication and stakeholder management skills.Ability to work independently and manage multiple projects.