Process Manager (IT) Non-life insurance

KBC Global Services is the engine behind KBC Group – a leading bank-insurance group with over 41,000 talented employees serving more than 12 million clients across Europe. Since 2021, we have been supporting the digital transformation of KBC Group providing software development, QA, AI and other IT solutions working on a wide range of projects combining classical IT with digital banking.Are you passionate about bridging the gap between business and technology? We are looking for a Process Manager (IT) who will play a key role in translating business requirements into ICT solutions, managing end-to-end business processes, and driving change governance across projects.As our Process Manager IT you would have the following responsibilities:Perform business analysis and translate requirements into ICT solutions in collaboration with product managers, architects, and application managers;Own the development, implementation, and operation of assigned business processes;Guide application managers and ensure comprehensive documentation of processes and changes;Lead change management activities and independently manage project governance throughout the lifecycle;Propose process improvements and ensure alignment with other business processes.Key competences that will help you succeed:Bachelor's degree or equivalent experience;Minimum 1 year of experience in a similar role;Strong knowledge of Business Process Modelling, stakeholder management, and business rule definition;Experience working in Agile environments, preferably with SAFe methodology;Proficiency in Microsoft Office tools;Certifications in Agile, SAFe, or Lean Six Sigma (Lean Six Sigma is a strong plus);Fluent in English.Nice to have:Experience in the insurance industry or with financial products and applications is a significant advantage.Being part of KBC, you will enjoy plenty of benefits:Work-Life balance: 25-day annual paid holiday; regular team buildings and company parties;Personal Care: Additional medical insurance and pension plan;Fully covered Multisport card;Food Vouchers: Digital food vouchers, which you can use in hypermarkets and other partner brands;An international and highly diverse work atmosphere;Hybrid way of working: flexible working time with home-office option;Career growth and development: Leadership Development Program, Internal Academies encouraging internal rotations, a wide range of trainings and free access to several learning platforms, language courses and more;Preferential terms for banking and insurance products & services offered by KBC Group companies in Bulgaria (loans rates, life and non-life insurance, etc.)Spot Awards to make you shine: Employee of the month, Employee of the Year, Exceptional achievements and others;Referral program: recommend a friend to a job and get a bonus;Other remarkable benefits: Marriage and Childbirth bonuses, paid Volunteer Day, many discounted offers from various providers.Next Steps:If you find this job opportunity interesting and you recognize yourself in the above, apply via the button with your CV in English.Join. Create. Innovate with us!