OverviewEnsure structured initiation of projects and identify risks at the outsetEnsure appropriate processes and plans are established to ensure first-time right deliveryEnable delivery teams on process understanding & awareness and conduct audits and reviews to assess delivery performance & process at regular intervals and to pre-empt risksAnalyze performance and quality metrics and facilitate remedial actions needed to meet program and company goalsIdentify industrialization & process improvement opportunities to improve efficiency. Analyze the internal review outcomes and drive process improvements & training.
Participate in the business unit & internal weekly and monthly review meetings and highlight key findings and risks/alertsSustain and ensure compliance to org certifications; support and facilitate external assessments like ISO 9001 ,27001, 20000, SSAE, GDPR and PCI Compliance. Deep knowledge on Agile SDLC Methodologies including agile ceremonies, metrics etc. .
Basic Process Knowledge on DevOps is an added advantageResponsibilitiesEnsure structured initiation of projects and identify risks at the outsetEnsure appropriate processes and plans are established to ensure first-time right deliveryEnable delivery teams on process understanding & awareness and conduct audits and reviews to assess delivery performance & process at regular intervals and to pre-empt risksAnalyze performance and quality metrics and facilitate remedial actions needed to meet program and company goalsIdentify industrialization & process improvement opportunities to improve efficiency. Analyze the internal review outcomes and drive process improvements & training.
Participate in the business unit & internal weekly and monthly review meetings and highlight key findings and risks/alertsSustain and ensure compliance to org certifications; support and facilitate external assessments like ISO 9001 ,27001, 20000, SSAE, GDPR and PCI Compliance. Deep knowledge on Agile SDLC Methodologies including agile ceremonies, metrics etc. .
Basic Process Knowledge on DevOps is an added advantageRequirementsBachelor’s degree (Mandatory)MSc/BE/Masters in IT/Computer Science (Desired)Quality Assurance, Process Management/Consulting, Facilitation, Auditing, Metrics Management, Risk Management, Contract Obligation Management, Project / Program Management, SDLC Methodology, Agile/DevOps Process Knowledge, Root cause analysis, 7 QC Tools, 5-9 years of work experienceExperience working in multi-vendor projects across development, maintenance, testing, operations and business process management streamsAdvanced level - Microsoft office, Analysis and Reporting Tools,
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