Product Lead - Payments

About DEUNA 🧡DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution.With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico’s digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation.We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments! 🚀Visit https://www.deuna.com/ to learn more about us!Responsibilities: Deeply engage with clients and stakeholders to identify requirements, define product features in a fine-grained and technical approach to work closely with development teams to get those products in the hands of our merchants Translate product’s strategy into detailed requirements for prototype construction and final product development Client Interaction and Support: Provide excellent client support, manage expectations, and maintain strong relationships with clients, ensuring their needs are met Support engineering team to solve deep technical problems, build innovative solutions, and to ensure that customer satisfaction goals are met on time.Help define the e-commerce plugins product vision, roadmap, and strategy Lead cross-functional teams to coordinate product development, releases, and performance trackingEnsure that backlog and prioritization is aligned with the client pipeline and company strategy Deeply engage with the engineering and QA team to align that the development and automation testing are meeting the acceptance criteriaQualifications: Technical understanding of payment behaviors such as AUTH, SALE, CAPTURE, VOID, REFUND, REVERSAL, 3DS, MCI, MSI Detailed understand of how different sort of payments work (Credits cards, Bank based, Pix) across LatAm ex: Mexico, Colombia, Ecuador etc Capability to read and understand API payment connectivity specifications and translate that into requirements for the engineering team Technical in nature, with the capacity to understand JSON, Webhooks Familiar with tools such as Google sheets, JIRA Understanding of Scrum and willing to write clear user stories and acceptance criteria Understands and drives priorities Advanced in English +3 YOE working on integrating paymentsWhat will you find when you join DEUNA? A multicultural team distributed throughout LATAM Dynamism, agility and constant innovation Being part of a high-impact solution for an entire region The best tools and technology to operate Being part of the startup culture We are in full expansion!Benefits:Vacations and additional PTO 🏝️Remote work from anywhere 💻Economic support for health insurance, internet and cell phone line📱🌐We all own DEUNA, we offer stock options 💸Learning and development platform 📚Multidisciplinary, diverse and dynamic team 🧡Growth and career path 🚀Be part of a dynamic team that's creating the next generation payments platform.Join us at DEUNA!DEUNA is proud to be an equal opportunity employer. We value and celebrate diversity and inclusion in our workplace. All employment decisions at DEUNA are made without discrimination based on nationality, race, ethnicity, religion, gender, sexual orientation, gender identity or expression, marital status, color, disability, or any other characteristic protected by law.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.