Product Manager - Retail Operations

Location: RemoteAbout The RoleWe're seeking a customer-obsessed Product Manager to drive a new go to market opportunity in retail. You'll transform customer requirements and insights into actionable plans with our LP, Growth and Product teams.Key ResponsibilitiesCustomer Obsession & Pilot Execution: Conduct customer research, client calls, and interviews to uncover operational pain points, transform insights into product requirements, and launch new pilot programs with retail partners to validate solutions in real-world environments (coordinating teams to accomplish installations, data integrations, and pilot operations)Stakeholder Management: Master stakeholder relationships across retail operations, loss prevention, store management, and corporate leadership while aligning business and technology teamsPartnering with technology teams: You’ll write speclets, PRDs, personas and collaborate with Product Owners and their teams who deliver new features in 2-week sprintsProduct Strategy: Define product vision and roadmap, create and refine customer personas, identify market opportunitiesTeam Leadership: Lead and create momentum with our Sales, Operations, Success, Support, Product teams to ensure smooth rollouts and operations. Required Qualifications5+ years Product Management experience (3+ years B2B/enterprise)Proven track record launching and scaling successful productsExperience leading Product Designers and partnering with engineeringStrong agile/scrum and sprint-based delivery experienceExcellent stakeholder management across organizational levelsExceptional communication skills with ability to influence without authorityTechnical acumen to discuss concepts with engineering teamsDemonstrated customer obsession and analytical skillsNice to Have3+ years experience designing and refining workflows for human backoffice teamsRetail industry experience, particularly operations or store managementBackground with Loss Prevention teams and retail securityKnowledge of retail systems (POS, inventory management)Experience with video analytics or AI-powered retail solutionsProficient using AI tools for visualizing ideas, prototyping and refining product specificationsExperience with Computer Vision based solutionsWhat We're Looking ForGenuinely curious about retail operationsThrives in ambiguity and creates structure from chaosContext-switches between strategy and detailed executionBrings contagious energy and enthusiasmViews obstacles as problem-solving opportunitiesWhy Join Panoptyc?Competitive hourly rate up to $15/hr USDBe part of a rapidly growing team reshaping retail securityFull remote work flexibility with a dynamic, global teamOpportunity to work with cutting-edge data tools and technologiesJob DetailsFull-time status (40 hours per week)Able to work during US Eastern time zoneReady to help build the next generation of retail platforms? We want to hear from you!https://jobs.ashbyhq.com/Panoptyc/ec994a52-e085-4b1e-8ed9-5aec3b186439