Product Manager

About The JobAt BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company.As a Product Manager, you will have the opportunity to build industry leading solutions for the commercial subcontracting industry including field service, maintenance management. You will learn about our customers - their people, organization structures, processes, and what they need from their operations platform. You will work closely with other Product Managers to understand common needs and patterns to create innovative solutions and workflows that solve for multiple use cases across personas. You will be expected to meet KPIs metrics that are customer driven.What You'll Do:Drive the product vision and roadmap for your domain, working closely with a team of engineers, designers, QA, and data engineers for execution Engage with customers of various types and sizes to understand their needs and validate solutionsChallenge traditional approaches and conceptualize cutting edge solutions with AI and ML Work closely with other Product Managers, Customer Success, and Sales team members to understand priorities and align the roadmap with business objectivesCommunicate priorities and feature releases company wide for visibility. Work directly with early adopter customers for Beta Testing and feedback, and work closely with the Customer Success team for wider rolloutsOwn CSAT and feature adoption KPIs, as well as KPIs that measure efficiency gained for our customersWhat We Look For:3+ years of product management experience, ideally B2B SaaSStrong technical skills - engineering, SQL, analyticsStrong communication skills - collaborating with GTM and EPD teams; and directly with customersStrong customer research skill - working closely with customers to elicit their needsStrong product management skills - demonstrated ability to ship 0 to 1; and scaleFamiliarity with contractor workflows - incl. Project management and Maintenance agreementsStrong understanding of agile development methodologies and experience working in an agile environmentMission driven individuals, who are motivated by complex challengesBonus:You have experience in and around the speciality contractor or construction worldYou have experience with products that manage equipment, equipment maintenanceKnowledge of Accounting concepts and systems Familiarity with Salesforce, JIRA, Slack, ConfluenceCompensation:Negotiable base salary + annual bonusWhat we offer:Generous equity grant, become an owner in our company!Macbook computer providedA comprehensive benefits packageFlexible PTO and hybrid work schedulesWork from home stipendHubs in Los Angeles, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office daysCompany events like BBQs and team-building activities, both in-person and virtualFast-paced, collaborative, and dynamic work environmentOpportunities for growth and career advancementChance to work with cutting-edge technology and innovative solutionsThe chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customersAbout BuildOpsJoin BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀