Product Manager – Cloud Communication (Virtual Number)

Location: Brussels, Belgium (Hybrid)Please note that this position is based in Brussels and offered as a permanent contract (CDI). It is not a freelance opportunity. The role requires on-site presence 2 to 3 days per week.About The RoleAre you passionate about shaping the future of cloud communications? We are seeking a dynamic Product Manager to drive the development, positioning, and success of our cloud communication products—including Toll Free numbers, DIDs, mobile numbers, and SIP Trunking. This is a pivotal role, blending strategic vision with hands-on execution, ensuring our products meet market needs, regulatory requirements, and ambitious business objectives.Key ResponsibilitiesMarket Insight & Strategy: Gather and analyse customer, market, and product data to define and refine product strategies, identify new opportunities, and adapt to evolving scenarios.Product Positioning: Develop the marketing mix, benchmark against competitors, and validate concepts with key customers to create actionable marketing plans.Operational Excellence: Maintain up-to-date contracts and product documentation, organise regular product team meetings, and streamline processes for existing products.Pricing & Financials: Own the pricing strategy for your product portfolio, ensuring alignment with both regional and global business goals.Cross-functional Collaboration: Lead product review meetings, collect field feedback, and work with other departments to enhance the value proposition and customer satisfaction.Project Leadership: Oversee the implementation of new product features, applying best practices in project management to deliver on time and within budget.Business Planning: Monitor market trends, forecast demand, assess risks and opportunities, and contribute to annual budgeting and cost optimisation.What We’re Looking ForUniversity degree (or equivalent experience)5-8 years’ relevant experience in product management3-5 years relevant experience within cloud communications or a related fieldFluent English (additional European languages are a plus)Strong leadership, communication, and project management skillsCustomer-centric mindset with a drive for results and innovationTechnical understanding of cloud communication services and productsWhat Success Looks LikeDeep knowledge of cloud communications and a strong commitment to delivering results.Forward-thinking approach, balancing technological evolution with financial performanceFull ownership of products, from concept to successful implementationEffective integration of customer requirements into the product roadmapSupport for the sales organisation in achieving commercial targets