Product Manager

Product ManagerLocation: Montréal, Canada (or Remote)Reports to: Head of ProductAbout FrontlineIQFrontlineIQ is redefining how in-person sales teams grow and perform.We combine AI coaching, behavioral science, and real-world sales data to help frontline associates sell with confidence, managers coach with clarity, and organizations prove ROI.Our platform is built around three connected pillars:AI-Powered Skill Development – immersive role-plays, conversational feedback, and guided practice through our AI coach.Structured Coaching Operations – goal-setting, behavior assignments, and manager dashboards that make coaching consistent and measurable.Performance Intelligence – real-time data ingestion, AI-driven recommendations, and analytics that reveal what truly drives performance.We’re at an inflection point—evolving from startup to growth—scaling our data architecture, product experiences, and customer footprint across industries.The OpportunityYou’ll lead the roadmap that unites these three pillars into a seamless, daily coaching experience. You’ll design how data flows from performance metrics → goals → behaviors, ensuring every insight becomes actionable for sales associates, store managers, and regional leaders.This is a high-impact, high-autonomy role. You’ll partner across engineering, AI, design, sales, marketing, and customer success—owning outcomes, not just features. You’ll shape a product that directly changes how thousands of people learn and perform every day.What You’ll DoDefine and drive strategyOwn the vision and roadmap across our three product pillars, ensuring we connect performance data, coaching operations, and AI-driven insights into one coherent system.Set priorities using both qualitative insight and quantitative evidence—linking product initiatives to measurable user and business outcomes.Communicate product strategy clearly across all teams and stakeholders, ensuring alignment from leadership to field users.Turn data into experienceArchitect and specify how data flows through the system—from ingestion to visualization—so users experience clarity, not complexity.Work closely with data and engineering teams to design pipelines that are scalable, transparent, and actionable.Translate analytics and AI outputs into coaching moments and user interfaces that are intuitive and human.Build AI-powered experiencesCollaborate with AI/ML teams to define productized intelligence: recommendations, predictive metrics, and coaching feedback loops.Ensure AI functionality is explainable, trustworthy, and embedded naturally in the product journey—helping users act with confidence, not confusion.Evolve Theo, our AI coaching assistant, from an interface into a true digital performance partner.Deliver end-to-end valueLead cross-functional squads from discovery through launch: validating hypotheses, defining MVPs, coordinating execution, and managing releases.Partner with sales, marketing, and customer success to translate complex features into clear business value and adoption stories.Define success metrics for every launch—coaching adoption, goal completion, behavior change—and track real-world impact post-release.Measure, learn, and improveBuild an experimentation mindset into the product process—rapidly testing and refining ideas using data and customer feedback loops.Treat every iteration as a measurable coaching cycle: set a target, take action, evaluate results, and improve continuously.Ensure decisions are grounded in both user empathy and statistical evidence, balancing speed with rigor.What You BringExperience & Expertise4–6 years of product management experience in B2B SaaS, with direct experience building or managing AI-driven, data-rich, or performance-oriented platforms—this is a must.Proven success shipping multi-platform products (mobile + web) that changed user behavior, improved business KPIs, or drove measurable ROI.A deep understanding of data systems and integration workflows—you can partner with engineering to design architecture that scales and with analysts to interpret complex datasets.Comfort operating at the intersection of AI, design, and human behavior—you can translate between technical outputs and intuitive user value.Experience leading cross-functional initiatives—collaborating with engineering, data science, design, sales, marketing, and customer success to move fast without chaos.Mindset & CraftYou see AI as leverage—a tool that makes you faster, smarter, and more creative as a PM. You use generative and analytical AI tools to synthesize insights, accelerate analysis, and prototype ideas.You’re customer-obsessed and data-informed—equally comfortable interviewing users on the showroom floor or querying datasets to find truth in the numbers.You think in systems, not screens—you connect dots between data, experience, and outcomes to design products that scale across personas and contexts.You’re structured but curious—you balance analytical discipline with the creativity to explore new product opportunities.You’re outcome-driven—you care about behavior change and performance improvement, not just shipping features.Bonus ExperienceDemonstrated hands-on work in AI coaching, sales enablement, or behavioral analytics—whether through product leadership, feature ownership, or platform integrations that connect human performance and data intelligence.How We WorkFrontlineIQ is an AI-first, data-driven product organization—and we expect our PMs to work the same way.You’ll use AI as a force multiplier: leveraging intelligent tools to analyze faster, learn quicker, and communicate more effectively. We view AI not as a novelty but as a craft advantage—a way to focus time and energy on the decisions that truly matter.We build the way we coach: with feedback, measurement, and iteration at the core. Every project is a learning loop, and every release is a performance improvement. You’ll have full ownership of your roadmap, the autonomy to execute, and the responsibility to deliver real-world impact.Why FrontlineIQYou’ll join at a defining moment—when product-market fit is proven and the next challenge is scale.Here, you’ll shape how AI and behavioral science combine to improve human performance in the real world. Every feature you ship helps people sell better, learn faster, and lead more effectively.If you’re passionate about building intelligent systems that amplify human capability—and you see AI as a tool to make yourself and others better—this is where you’ll do your best work.