Product Manager

About the RoleWe are looking for a strong EdTech Product Manager who will take ownership of our educational product and scale it to international markets.You will own the entire educational ecosystem end-to-end: from customer experience to product expansion.Scope of responsibility:Product ownership and evolution of our educational systemLaunch and adaptation for international markets (Europe: Finland, Germany)Optimization of the customer experience (500+ students completed the program)Collaboration with a team of 50+ people (mentors, curators, assistants)Direct reporting to the CEOKey ResponsibilitiesInternational Product Expansion (40%)Adapting the product for the new market:Localize the programFind and hire local mentorsAdjust pricing and packaging for European purchasing powerEnsure technical compliance — GDPR, VAT, platform adaptationGo-to-market preparation:Create marketing materialsAdapt success stories and case studiesBuild go-to-market strategy for each countryCustomer Experience Optimization (30%)Analyze & improve the customer journey:Identify friction points, drop-offs, confusionSimplify and shorten the client pathwayUnify fragmented touchpoints into a streamlined systemRemove unnecessary stepsData-driven improvements:Track core metrics: completion rate, satisfaction, time to offerIdentify bottlenecks and improvement opportunitiesTest hypotheses, implement changes, measure impactReduce operational costs:Automate manual processes where possibleOptimize the ratio of mentors/curators/assistantsReduce cost of delivery without reducing qualityEducation Content Development (20%)Work with subject-matter experts:Hire mentors for new marketsCoordinate content creationEnsure content quality and relevanceInstructional design:Build structured learning paths (junior / mid / senior)Develop curriculum materials, workshops, resourcesFormat content for different formats (video, text, interactive)Product Operations & Processes (10%)Operational process setup:Document all program processesCreate SOPs for mentors and curatorsImprove cross-team workflowsTeam coordination:Work with a product & delivery teamAlign product with marketing, sales, opsServe as the key link between CEO and execution teams