Product Manager

Company BackgroundEstablished in 1928, Genuine Parts Company is a leading global service provider of automotive and industrial replacement parts and value-added solutions. Our Automotive Parts Group operates across the U.S., Canada, Mexico, Australasia, France, the U.K., Ireland, Germany, Poland, the Netherlands, Belgium, Spain and Portugal, while our Industrial Parts Group serves customers in the U.S., Canada, Mexico and Australasia. We keep the world moving with a vast network of over 10,700 locations spanning 17 countries supported by more than 63,000 teammates. Learn more at genpt.com.Position PurposeWe’re seeking a talented Product Manager to lead three agile teams in building next-generation Shop Management platforms at GPC, the world’s leading distributor of automotive and industrial replacement parts. Your mission: define and deliver backend-driven, scalable solutions that transform repair shop operations from the ground up - taking products from concept (0) to market success (1) and beyond.You will have end-to-end ownership of the product lifecycle - identifying customer pain points, collaborating with engineering on backend architecture and APIs, guiding design for usability, and leading strategic decisions that impact the entire business. Expect to support business reviews, communicate the product vision, present across all levels of the organization, and contribute to improving product management practices.This role will have a large scope and a high degree of ownership as you direct creation of products related to repair shop management software and lead teams in the definition, discovery, design, development, and delivery of end-to-end capabilities leveraging technology, operations, and process.Responsibilities and Accountabilities:Strategy & VisionDrive growth for the business by applying customer and domain expertise to provide thought leadership and translate vision into outcomesOwn and maintain a product roadmap driven by the highest impact customer needs while considering delivery costThink creatively and propose innovative solutions to customer problemsDefine and communicate value propositions, OKRs, success metrics, and outcomesWork with leadership to evaluate and prioritize opportunitiesCollaborate with engineering and design to deliver a feasible, usable productMaintain knowledge of competitive landscape and technology innovationsExecution & DeliveryRepresent both the customer and the business throughout the technology development processIdentify areas where research is needed to inform a solution or validate a hypothesisPlan and conduct user research both independently and with support from UX ResearchOwn prioritization and maintain a product backlogDocument requirements (functional and non-functional) via Product Requirements Documents, epics, user stories, and acceptance criteriaGroom and refine user storiesPlan and conduct user showcases and acceptance testingTrack KPIs to measure outcomes and adjust plans as neededStakeholder & Team LeadershipCollaborate with all product development stakeholders (UX, Engineering, Security, others) to ensure successful delivery of productsIdentify and manage dependenciesManage stakeholder expectations via transparent communication of progress, risks, and trade-offsCommunicate and provide regular updates to the product roadmapMentor and support junior product team members to build a high-performing product management organizationQualifications:RequiredCollege degree; MBA or another Master’s degree are nice to have8+ years experience in product management, including experience owning the product lifecycle in Agile environmentsProven experience defining strategy, roadmaps, and owning resultsStrong analytical and problem-solving skillsStrong technical proficiency with backend technologies, APIs, and system integrationsExcellent communication and interpersonal skillsMastery of the product discovery process including user research, data analysis, and competitive researchMastery of identifying goals, metrics, and analytics to measure product valuePreferredExperience taking a product from 0 to 1Experience supporting and mentoring othersExperience in B2B SaaSExperience with Shop Management SystemsExperience with the automotive aftermarketLocationKrakow/Hybrid