Product Manager (Hospitality)

About Olala!Olala! is an international hospitality and real estate group, developing, owning, and operating hotels, vacation rentals, and food & beverage concepts worldwide.Since 1996, we have built a presence in 17 cities worldwide, combining global expertise with local insight. Our mission is to deliver smart, technology-driven, and design-forward accommodations that meet the needs of today’s traveler while upholding the highest standards of service.Your roleWe are seeking a functional Product Manager with deep expertise in the Hospitality industry. This role is not a developer position, but rather a cross-functional, operational product leadership role that partners closely with hotel teams, vacation rental operations, and internal departments to deliver high-quality digital products that elevate the guest experience.The Product Manager will lead the end-to-end life cycle of hospitality-focused digital solutions—including guest apps, websites, chat boxes, booking engines, and POS/Reservation system integrations—ensuring alignment with business objectives, operational needs, and stakeholder expectations.Your JourneyLead cross-functional teams in the development and delivery of high-quality digital “products” for hotels and vacation rentals.Prioritize work based on department needs (Customer Care, Marketing, F&B, Operations, etc.), business goals, and guest experience improvements.Own the full production lifecycle—from concept and configuration through implementation and optimization.Build and deliver high-performing hotel guest apps, websites, chat boxes, and booking engine experiences.Consult with hotel clients to understand operational needs and translate them into digital solutions, guiding them through the digitization journey.Configure rates, property details, and room categories within the Central Reservation System (CRS).Conduct PMS, chat box, and website demonstrations for internal teams and external clients.Lead and manage the go-live process across all hospitality system implementations.Create reactive integrations with POS systems and Reservation tools (Opera or similar) to support à-la-carte configurations, booking confirmations, and guest-facing options.Plan, coordinate, and track multiple cross-functional projects, ensuring delivery within defined scope, timelines, and budgets.Manage Agile ceremonies including sprint planning, daily stand-ups, retrospectives, backlog grooming, and stakeholder reviews (Scrum/Kanban methodologies).Collect and translate business requirements into user stories, epics, and tasks for technical teams using Jira/Confluence.Oversee QA and User Acceptance Testing (UAT), identifying risks, validating fixes, and ensuring release readiness.Serve as the primary point of communication for project updates, risks, timelines, and performance metrics to senior leadership and cross-functional stakeholders.Monitor dependencies, track issues, escalate risks, and implement mitigation strategies to ensure successful delivery.Collaborate closely with engineering, product, design, marketing, and strategy teams to maintain alignment and deliver exceptional solutions.For us, every day is filled with purpose.What do you bring to your tripExperience as a Product Manager or Project Manager within Hospitality, TravelTech, or related environments.Strong understanding of hotel operations, reservation systems, and guest experience workflows.Hands-on experience with CRS, PMS (Opera or similar), POS systems, and booking/website configuration.Proven ability to manage complex digital projects and cross-functional teams.Familiarity with Agile delivery frameworks and tools (Jira, Confluence, Scrum/Kanban).Excellent communication, stakeholder management, and problem-solving skills.Ability to translate operational challenges into clear digital requirements and solutions.Life at Olala!Breakfast is the most important meal of the day. Fruit, coffee & milk is on us!You will have access to apply for our private healthcare after a probation period of 6 or 12 months, depending on your type of contract.Employees know it first! You will be able to enjoy an annual credit to use in one of our accommodations around the world.Work abroad!: you will have the opportunity to work from another city.You can make a difference with us. We’ll develop a compensation bonus plan based on your performance and individual projects linked to the company goals.Keep learning! Career growth and development opportunities including learning programs and career plans per department and position.Flex day: Your flexibility is important. Enjoy the possibility of working from home 1 day a week.Birthdays Off: Enjoy your birthday doing what you love most.Events: Team buildings, office events and once a month Olala Group invites you to an afterwork!Pet friendly days at the office - we want to meet your furry friend!Together we revolutionize the way people travel!Diversity and SustainabilityAt Olala! we take pride in cultivating a vibrant and inclusive work environment that celebrates individuality and diversity. We believe that these are invaluable assets that fuel innovation, foster creativity and drive our overall success.Additionally, we believe in taking action towards curving the impact that our company has on its environments. This includes implementing energy efficient practices and engaging in community projects that promote cultural preservation among others actions.We look forward to receiving your application!For more information about Olala! visit www.olalahomes and to keep up to date with Olala! news, follow us on LinkedIn and Instagram!