Product Manager Tech, IDC Lead Management Team

About the position

Responsibilities • Translate complex and ambiguous business problems into crisp product strategies and roadmaps, while managing prioritization and trade-offs between customer experience and time to market • Write technical product documents, including narratives, feature requirements, EPICS, user stories, product specifications, ensuring clear communication and coordination with business, design and development teams • Provide technical leadership for software development lifecycle activities including system architecture, technical development and testing, technical support and administration • Drive alignment of capability strategy by working collaboratively with Marketing, Sales, Legal, and Revenue Operations • Measure and analyze existing products and business models for opportunities to innovate and improve, providing additional benefits to developers and customers • Own experiments and create clear mechanisms to test and pilot new features prior to launch. Ensure success metrics are well-documented and tracked to ensure feasibility analysis can be completed • Own the launch of new capabilities, including working with program management, enablement and training, and internal customers • Proactively identify and resolve strategic and tactical issues that may impair adoption of capabilities in order to achieve usage and technical goals • Identify new and innovative lead management services or capabilities to drive value for our customers and drive revenue efficiency

Requirements • 4+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience • Experience defining roadmap strategy and prioritizing deliverables for your team products • Experience working with engineering and technical teams to build automated solutions • Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent • Familiarity working with Marketing, Sales, Growth and/or Revenue Operations.

Nice-to-haves • Knowledge of agile product development and life-cycle management process • Experience leading cross-functional teams to deliver products and online services on tight deadlines • Experience in sales/marketing technology (Salesforce, Marketo, Adobe Journey Optimizer (AJO) B2B) • Experience with lead management processes, marketing operations, and account based marketing • Experience in using analytical tools, such as QuickSight, Tableau, Qlikview • Experience in building and driving adoption of new tools • Advanced knowledge of AI tools for deployment and prototyping • Experience working with data science teams

Benefits • 401k • health_insurance • dental_insurance • vision_insurance • life_insurance • disability_insurance • paid_holidays • paid_volunteer_time • tuition_reimbursement • employee_stock_purchase_plan • performance_bonus • sign_on_bonus