Product Operations Manager

Seeking an experienced and detail-oriented Product Operations Manager to drive process improvement, operational excellence, and cross-functional alignment across global product, development, and merchandising teams. The ideal candidate will have a strong background in product management, operations, or strategy, with exceptional collaboration and communication skills. This role focuses on optimizing workflows, standardizing tools, and supporting business-critical initiatives across global and regional teams.Key ResponsibilitiesPartner with cross-functional teams to identify, define, and implement process improvements and best practices.Lead and support key operational projects, ensuring timely delivery across multiple business workstreams.Maintain and enhance product calendars, process documentation, and system tools to ensure accuracy and efficiency.Collaborate with global and regional partners across Product, Design, Merchandising, Development, and Planning to ensure consistent execution.Create and deliver reports, presentations, and business updates in a clear and actionable format.Develop and facilitate training, procedural, and system documentation to support team alignment.Translate complex business data and analytics into insights and actionable recommendations.Foster collaboration, consistency, and alignment across teams while ensuring operational excellence.Required Skills5+ years of experience in Product Management, Project Management, Operations, or Strategy.Bachelor’s degree in Business, Operations, or a related field (or equivalent experience).Strong understanding of product creation processes and retail value chains from concept to consumer.Proven ability to manage multiple projects and priorities in a fast-paced environment.Exceptional communication, presentation, and influencing skills across all organizational levels.Advanced proficiency in Microsoft Excel (Pivot Tables, Formulas, Lookups) and PowerPoint or Keynote.Experience with project management and collaboration tools such as Smartsheet, Miro, or Airtable.Preferred SkillsExperience in retail, footwear, or apparel industries supporting product development or operations.Familiarity with business integration processes and change management.Strong facilitation and relationship-building skills to influence outcomes and drive alignment.Ability to work effectively in matrixed global teams and manage cross-cultural collaboration.About BrickRed Systems:BrickRed Systems is a global leader in next-generation technology, consulting, and business process service companies. We enable clients to navigate their digital transformation. BrickRed Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client-centric passion for innovation and delivery excellence.With ISO 27001 and ISO 9001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.