Product Operations Manager

Epassi’s purpose is to boost everyday well-being.We are a leading provider of employee benefit solutions in Finland, Sweden, UK & Ireland, Italy, Germany, and the Netherlands.We were established in Finland in 2007, and in 2008 we were the first company to launch a mobile-payable employee benefit payment solution in Europe. Since then, we have consistently grown, diversifying our products and introducing our services into new markets. Epassi has been awarded by the Financial Times as one of the fastest-growing companies in Europe on multiple occasions.Join One of Europe’s Fastest-Growing Companies – Be Part of Epassi’s Journey!Are you ready to shape the future of our product and make a real impact? At Epassi, we’re on a mission to boost everyday wellbeing through innovative mobile payment solutions for employee benefits. Recognized by the Financial Times as one of Europe’s fastest-growing companies, we’re proud to lead the market with a product that combines all benefits into one seamless mobile app.We’re looking for a Product Operations Manager to join our dynamic team and drive operational excellence across product development and management. This is a unique opportunity to work at the intersection of Product, Engineering, and Customer Success, designing and optimizing processes, enhancing feedback loops, and scaling product knowledge across the organization.What You’ll Be DoingImprove communication & alignment Ensure transparency in product priorities, progress, and outcomes—keeping stakeholders informed and engaged without slowing teams down. Drive cross-functional collaboration Connect product, engineering, design, marketing, operations, and customer teams to align efforts and goals. Design & implement product ops processes Build scalable ways of working focused on alignment, delivery, and continuous improvement. Own tooling & systems Evaluate, implement, and manage product management tools (roadmapping, backlog, documentation, feedback) to boost team efficiency. Guide data-informed decision making Define standards and KPIs to measure product team progress against company goals. Facilitate Product Ops Cadence Lead regular meetings to review processes, share insights, and drive improvements. What We’re Looking For Proven experience in product operations, product management, or a related role. Excellent communication skills with the ability to influence and foster cross-team collaboration. Strong analytical mindset; familiarity with data analysis tools is a plus. Experience working with cross-functional teams applying product-led principles. Systems thinker with a passion for designing scalable processes. Proactive learner, curious about new tools, AI, and automation to improve outcomes. Fluent in English. Why Epassi? Work with a highly skilled, international team of business developers, designers, engineers, and passionate professionals. Be part of a purpose-driven company that values wellbeing and innovation. Enjoy a flexible, forward-thinking work culture where your ideas truly matterWork with a clear purpose — boosting everyday wellbeing — and create a meaningful, positive impact on both individuals and society.Thrive in an open and inclusive culture with low hierarchy, where relationships are built on respect, camaraderie, and shared successes and challenges.Come as you are — we’ll bring out the best in you and support your personal and professional growth.Benefit from an inspiring and supportive work environment where employee wellbeing is a true priority.Contribute to solidifying our position as the number one player in Europe’s employee benefit market and help shape the next wave of success.This role will be closed as soon as we find a suitable candidate, so please do not hesitate to apply ASAP. For more info, please contact our recruitment team on careers@epassi.com