Product Owner - eCommerce B2B
Posted: 15 hours ago
Job Description
ABOUT USSAG Digital is a subsidiary of Swiss Automotive Group AG (SAG), a leading company in the independent automotive aftermarket across Europe. With a strong presence in 12 countries, SAG generates annual sales exceeding 1.1 billion euros. At our offices in Cologne (GER), Dietlikon (CH), Cluj, and Satu Mare (RO), we design, develop, and operate innovative e-commerce solutions, webshops, and apps for SAG companies. Our expertise spans cloud/DevOps, Agile software development, ERP, logistics, and IT security, enabling us to drive digital transformation in the automotive aftermarket. At SAG Digital, we're not just another company – we're a family of forward-thinkers, innovators, and passionate individuals who are dedicated to transforming the automotive aftermarket industry. Here, we're not just building careers; we're forging futures. Explore our world and discover why SAG Digital is the place for you.As Product Owner for Team Atlas, your mission is to shape a seamless and reliable customer experience from checkout to after-sales in our B2B automotive webshops and apps. Team Atlas owns the core transaction flow, including offer management, cart, checkout, customer account, and after-sales services like returns and warranty.You are a strategic thinker and a hands-on executor, driven by customer needs, data insights, and a clear sense of value delivery. You translate complex requirements into smart, scalable solutions and lead a cross-functional development team in close collaboration with business stakeholders across Europe.WHAT YOU'LL DOOwn the end-to-end product experience for all transactional and account-related processes, from cart to order confirmation, through to customer account management and after-sales operationsCoordinate backend systems and cross-team interfaces needed to bring your user stories to lifeManage the Offer Module, enabling customer-specific deals and offersAct as the key contact for international business stakeholders regarding all features and initiatives in your domainPrioritize and manage the product backlog in close alignment with business goals and customer needsCollaborate with designers, developers, QA engineers, architects, and project managers to deliver value in every sprintWork closely with offshore teams, demonstrating strong intercultural communication skills and the ability to lead in a distributed team setupLeverage a data-driven approach to define, track, and improve KPIs such as conversion rate, order success rate, and feature adoptionEnsure stable operation and ongoing improvement of your product area, including coordination with support teams and service providersDrive agile ways of working and a continuous delivery culture within your teamWHAT YOU BRINGMinimum of 2 to 4 years of experience as a product owner of a web product with a very good understanding and proven track record of E-commerce applicationsKnowledge of online industry trends and very interested in learning and becoming an expert in product management for search and product discoveryStrong technical background and programming experience are benefitsWilling to travel once in a while to visit customers and our development teamPassion for digital products, services, and problem-solvingStudied Information science or business sciencesHigh understanding of technology and data (Google Analytics)Drive to provide our customers with optimal valueAn entrepreneur who always focuses on their customer and balances its action between growth and efficiencyHighly structured way to manage work and deliver the promised quality on timeEmpathy and excellent communication skills to provide information geared at the target group and to manage stakeholdersAssertive in managing a complex project and achieving challenging goals on time and within budgetSpoken and written EnglishWHAT WE OFFERFlexible working hours and remote optionsAgile work environment with clear Scrum processesContinuous learning with a guaranteed training budgetAccess to cutting-edge technologies and toolsA Regina Maria health subscriptionA 13th salary at the end of the yearA diverse and international team cultureWelcome to SAG Digital: Your Future Awaits!Join us and be part of a dynamic team driving digital innovation in the automotive aftermarket. Shape the future of e-commerce with us – we look forward to meeting you!
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