Product Owner

Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach! Position Title: Product Owner Job Summary: The Product Owner (PO) is responsible for defining, developing, and optimizing digital products of the bank. Working closely with a cross-functional team, the PO leads product discovery, defines clear and actionable requirements, and ensures alignment between business goals and user needs.The PO serves as a bridge between business and tech – translating strategic goals into delivery-ready requirements. This role is expected to bring clarity to complex problems, manage delivery from scope to testing, and maintain a strong connection to both stakeholder priorities and user outcomes. The ideal candidate is highly accountable, detail-oriented, and motivated by the opportunity to build meaningful digital experiences. Specific Duties and Responsibilities Product OwnershipLead product discovery and stakeholder engagement to define the product vision, business objectives, and key success metrics for assigned projectsAct as the day-to-day point of contact for business unit partners to align on scope, clarify requirements, and manage expectationsOwn and manage the product roadmap for the initiative, aligning priorities with strategic direction and business expectationsWrite and maintain epics that clearly define the product’s high-level functionality and captures the end-to-end customer experienceDevelop and maintain a prioritized product backlog, ensuring user stories and acceptance criteria are complete, testable, and accurately reflect the product requirementsServe as the voice of the customer and translate customer insights and research into actionable requirementsCollaborate with cross-functional teams to deliver cohesive, end-to-end solutionsLead user acceptance testing (UAT) activities, confirming deliverables meet intended requirements and align with stakeholder expectations Product Delivery & ExecutionEnsure requirements are delivered on time and are ready for development at the start of groomingProactively manage blockers, risks, and scope changes to keep delivery timelines intactCollaborate closely with the PO Lead, Delivery Manager, and other POs to align dependencies and manage shared prioritiesParticipate in project rituals and checkpoints – across both agile and waterfall efforts – to provide input, clarify requirements, and support progress trackingMaintain a high standard of quality by verifying the deliverables meet both business intent and technical feasibility Product Performance & Continuous ImprovementMonitor and analyze product performance using KPIs, analytics, and feedback loopsCollaborate with support and operations teams to address issues in production and identify enhancement opportunitiesParticipate in research or retrospectives to capture learnings for future product developmentProactively identify opportunities, together with business unit partners, to enhance the product and deliver sustained value over time Other ResponsibilitiesPerform other related duties as assigned by leadership in support of team objectives and evolving business needs Qualifications: Bachelor’s degree in business, Technology, Design, or related field3-5 years of experience in product ownership or management or digital product developmentFamiliarity with Agile practices and working in hybrid delivery environments (agile/waterfall)Strong customer-centric mindset and critical thinking skillsExcellent written and verbal communication skillsComfortable managing multiple priorities with high accountability and attention to detailEffective collaborator with the ability to work across functions and delivery modelsProactive, resourceful, and committed to continuous improvement Additional Qualities: Experience working on digital platforms in banking, fintech, large-scale platform initiatives, or as an entrepreneurFamiliarity with project tools such as Azure and Figma or similarProactive, self-starter with excellent project management skills and ability to manage multiple tasks effectivelyHigh degree of organization and personal accountabilityA natural curiosity for how things work and a drive to improve products over timeEnthusiasm for collaborating across teams and learning from peers